Residential Connectivity Sales Specialist (In-Home & Virtual)

SPECTRUM; Burrillville (RI); Hybrid; USD 40,000 - 70,000; Full time

Job summary

Spectrum seeks a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers in Rhode Island. You will prospect, qualify leads, and conduct in-home or virtual consultations, tailoring packages to customer needs.

You’ll explain features, demonstrate equipment, and close sales while managing the CRM pipeline and ensuring a positive installation experience.

Responsibilities

• Prospect and qualify leads for residential connectivity services.
• Conduct in-home or virtual consultations to tailor connectivity packages.
• Explain product features and demonstrate equipment to customers.
• Close sales and meet or exceed targets.
• Manage the sales pipeline in CRM and follow up on leads.
• Partner with service teams to resolve issues and ensure customer satisfaction.

Skills

Lead qualification

CRM software

In-home selling

Virtual consultations

Product features explanation

Equipment demonstrations

Sales closing

Pipeline management

Customer satisfaction

Tools

CRM tools

Job description

Spectrum seeks a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers in Rhode Island. You will prospect, qualify leads, and conduct in-home or virtual consultations, tailoring packages to customer needs.

You’ll explain features, demonstrate equipment, and close sales while managing the CRM pipeline and ensuring a positive installation experience.