Residential Coach (2nd; Sat-Wed 3p-11p)

Community Solutions; Plainville (CT); On-site; USD 24,446 - 34,817; Full time

Benefits offered by this job

Generous Time Off

Health & Wellness plans

401(k) Retirement Plan

Professional Development

Mileage Reimbursement

Job summary

Community Solutions Inc. in Plainville, CT is seeking a full-time Youth Services Associate to support girls in a structured, trauma-informed setting.

The role involves care, counseling, and educational activities aligned with our therapeutic program, with second shift hours and up to 25% travel. Starting wage is 21.51 per hour, with shift differentials; benefits include paid time off, health plans, a 401(k) match, and opportunities for professional development.

Qualifications

• Associate’s Degree preferred in Human Service or two years of professional experience in human services.
• Familiar with gender-responsive, relational, strengths-based and trauma-informed approaches.
• Ability to work with challenging youth and families.
• Ability to attend first shift offsite training during first month of employment.

Responsibilities

• Provide care, custody, maintenance, education and recreational planning for youth.
• Counsel and advise girls in groups and individually to develop positive relationships.
• Maintain a safe program community and culture.
• Facilitate daily focus and skills development groups.
• Develop and promote gender-specific approaches.
• Maintain a gender-specific, relational culture within the program environment.
• Participate in weekly planning of program goals and objectives with assigned youth.
• Document and maintain a daily activities log and prepare reports on progress.
• Oversee maintenance and cleanliness of the living environment.
• Support and monitor family visits and assist with family mediations.
• Maintain order and security within the program and respond to crises.

Skills

Trauma-informed approach

Gender-specific approaches

Work with youth

Team collaboration

Education

High School

Associate’s Degree preferred in Human Service

Job description

Job Details

Location: Plainville, CT 06062 – Lisa's House. Position Type: Full Time. Education Level: High School. Travel Percentage: Up to 25%. Shift: Second Shift. Category: Entry Level.
Schedule: Saturday–Wednesday 3:00pm to 11:00pm.
Starting Wage: $21.51 per hour, plus applicable shift differentials.

Why Work with Us?

• Life-Changing Work: Help individuals on parole rebuild their lives and contribute to their communities in meaningful ways.
• Trauma-Informed Approach: CSI is committed to understanding and addressing trauma. You'll receive ongoing training to ensure you can support clients with care and compassion.
• Collaborative Environment: Work closely with the Program Director, Clinicians, and external stakeholders in a supportive, team‑oriented setting.
• Growth Opportunities: Expand your expertise with training, certification, and professional development options in a growing organization.

What You’ll Do

• Perform duties involving care, custody, maintenance, education and recreational planning and facilitation for youth in alignment with program’s therapeutic model.
• Counsel and advise girls in groups and individually by modeling appropriate behavior and encouraging girls to establish and develop effective, positive, interpersonal relationships.
• Contribute to a safe program community and culture.
• Facilitate daily focus and skills development groups.
• Develop and promote gender-specific approaches.
• Maintain a gender-specific, relational, culturally competent, and strength-based culture within the program environment.
• Participate in weekly planning of program goals and objectives with assigned youth.
• Document and maintain a daily activities log in accordance with designated policies and procedures utilizing web-based and paper versions of log books and notes.
• Prepare timely and accurate reports regarding activities, incidents and/or girls’ progress and adjustment.
• Oversee maintenance and cleanliness of the living environment.
• Regularly participate and contribute as a member of the program team.
• Support and monitor family visits and assist as necessary with family mediations.
• Maintain order and security within the program by employing appropriate use of crisis intervention techniques and trainings.
• Transport girls to scheduled appointments/activities and provide line of sight supervision.
• Implement and monitor the program’s behavior motivation system.
• Demonstrate desired staff characteristics including enthusiasm, empathy, competency and the ability to model pro-social beliefs and values.
• Ensure that medication is administered in compliance with agency policies and procedures.
• Respond to all crisis / emergency situations and be expected to remain involved with the youth to ensure her safety and that of other program participants.
• Successfully complete all required training during business and/or regularly scheduled shift hours.
• Perform all responsibilities and assignments in accordance with the guidelines set forth by CSSD and CSI policies and procedures.
• Perform all other assigned, related or required duties.

Qualifications

• Associate’s Degree preferred in Human Service or related field, with at least six months of relevant experience, or in lieu of a degree, a minimum of two years of professional experience in human services.
• Familiar with gender-responsive, relational, strengths-based and trauma-informed approaches.
• Ability to work with challenging youth and families.
• Ability to attend first shift offsite training during first month of employment.

Benefits

• Generous Time Off: 2 weeks of vacation your first year (increasing to 3 weeks after 1 year), 7 days of sick time, and 4 floating holidays.
• Health & Wellness: Medical, dental, and voluntary vision plans, plus FSA, short-term disability, accident insurance, hospital coverage, life insurance, and AD&D options.
• 401(k) Retirement Plan: Automatic enrollment with a 100% company match up to 4%.
• Professional Development: Tuition reimbursement after 1 year, plus ongoing training and opportunities for certification.
• Mileage Reimbursement: Reimbursement for business-related travel at the current IRS rate.

Company Overview

Community Solutions Inc. (CSI) is a nonprofit organization that promotes the responsible citizenship, accountability, and well‑being of individuals and families involved, or at risk of involvement, in the child welfare, juvenile justice, or criminal justice system. Since CSI’s founding in 1962, it has been a pioneer in community‑based service. We deliver supervision, treatment, and comprehensive individualized services to help clients interact more effectively in their communities and become productive citizens. We opened the first state‑contracted halfway house in New England, which has grown to a continuum of approximately 60 programs and services in 11 states. For over 60 years, CSI has expanded to serve thousands of adults, youth, and families each year. To learn more, visit https://csi-online.org.

Equal Opportunity Employer

CSI is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.