Residential Coach

Community Solutions, Inc. (CSI); Plainville (CT); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Vacation and sick time

Healthcare plans

401(k) with company match

Tuition reimbursement

Mileage reimbursement

Ongoing training

Job summary

Community Solutions, Inc. (CSI) is seeking a Residential Coach for the Lisa's House Program in Plainville, CT.

The role provides direct supervision, daily care, and family support for adolescent girls using DBT-informed practices to promote emotional regulation and healthy relationships. The position offers per diem shifts and a 2nd shift (Sat–Wed 3:00pm–11:00pm) with starting wage of $23.59 plus applicable shift differentials.

Qualifications

• Associate’s Degree preferred in Human Service or related field.
• Must be familiar with gender-responsive, relational, strengths-based and trauma-informed approaches.
• Must be able to work with challenging youth and families.
• Ability to attend first shift offsite training during first month of employment.

Responsibilities

• Provides direct supervision, daily care, and support services for girls in alignment with the program’s therapeutic model.
• Counsels and advises girls in groups and individually to develop positive relationships.
• Maintains a safe program environment and contributes to program culture.
• Facilitates daily skills development groups and gender-specific approaches.
• Transports girls to appointments and monitors crises and safety.

Skills

Gender-responsive approaches

Trauma-informed care

Interpersonal skills

Education

Associate’s Degree preferred in Human Service or related field

Job description

VIRTUAL INTERVIEW DAY 9:00AM TO 5:00PM ON MONDAY, NOVEMBER 9TH, 2026

Starting Wage: $23.59 (plus applicable shift differentials)

Join our mission-driven team as a Residential Coach at our Lisa's House Program in Plainville, CT. At Lisa’s House, youth will find an array of comprehensive, client-specific treatment, services and interventions to help with emotional regulation, empowering adolescent females on decision‑making and building healthy relationships, and boosting educational functioning. This will be accomplished through the implementation of Dialectical Behavior Therapy (DBT). The Residential Coach provides direct supervision, daily care, and support services for girls and their families involved with the program.

Available Shifts

• Per Diem (as needed) for 1st, 2nd, and 3rd shifts
• 2nd Shift - Saturday-Wednesday 3:00pm to 11:00pm

Why Work with Us?

• Life-Changing Work: Help individuals on parole rebuild their lives and contribute to their communities in meaningful ways.
• Trauma-Informed Approach: CSI is committed to understanding and addressing trauma. You'll receive ongoing training to ensure you can support clients with care and compassion.
• Collaborative Environment: Work closely with the Program Director, Clinicians, and external stakeholders in a supportive, team-oriented setting.
• Growth Opportunities: Expand your expertise with training, certification, and professional development options in a growing organization.

What You’ll Do

• Performs duties involving care, custody, maintenance, educational and recreational planning and facilitation for youth in alignment with program’s therapeutic model;
• Counsels and advises girls in groups and individually by modeling appropriate behavior and encouraging girls to establish and develop effective, positive, interpersonal relationships;
• Contributes to a safe program community and culture;
• Facilitates daily focus and skills development groups;
• Develops and promotes gender-specific approaches;
• Maintains a gender-specific, relational, culturally competent, and strength‑based culture within the program environment;
• Participates in weekly planning of program goals and objectives with assigned youth;
• Documents and maintains daily activities log in accordance with designated policies and procedure utilizing web‑based and paper‑versions of log books and notes;
• Prepares timely and accurate reports regarding activities, incidents and/or girls’ progress and adjustment;
• Oversees maintenance and cleanliness of the living environment;
• Regularly participates and contributes as a member of the program team;
• Supports and monitors family visits and assists as necessary with family mediations;
• Maintains order and security within the program by employing appropriate use of crisis intervention techniques and trainings;
• Transports girls to scheduled appointments/activities and provides line of sight supervision;
• Implements and monitors the program’s behavior motivation system;
• Demonstrates desired staff characteristics including enthusiasm, empathy, competency and the ability to model pro‑social beliefs and values;
• Ensures that medication is administered in compliance with agency policies and procedures;
• Responds to all crisis / emergency situations and is expected to remain involved with the youth in order to ensure her safety and that of the other program participants;
• Successfully completes all required training during business and/or regularly scheduled shift hours;
• Performs all responsibilities and assignments in accordance with the guidelines set forth by CSSD and CSI policies and procedures;
• Performs all other assigned, related or required duties.

Are you passionate about helping individuals overcome substance abuse and reclaim their lives? At Community Solutions, Inc. (CSI), we believe in second chances and providing the support people need to succeed. For over 60 years, we’ve been a pioneer in community-based services, transforming lives through innovative programs for individuals involved in the child welfare, juvenile justice, or criminal justice systems.

Qualifications

• Associate’s Degree preferred in Human Service or related field, with at least six months of relevant experience, or, in lieu of a degree, a minimum of two years of professional experience in human services
• Must be familiar with gender-responsive, relational, strengths‑based and trauma-informed approaches
• Must be able to work with challenging youth and families
• Ability to attend first shift offsite training during first month of employment

Benefits We Offer For Full-Time Positions

• Generous Time Off: 2 weeks of vacation your first year (increasing to 3 weeks after 1 year), 7 days of sick time, and 4 floating holidays.
• Health & Wellness: Medical, dental, and voluntary vision plans, plus FSA, short-term disability, accident insurance, hospital coverage, life insurance, and AD&D options.
• 401(k) Retirement Plan: Automatic enrollment with a 100% company match up to 4%.
• Professional Development: Tuition reimbursement after 1 year, plus ongoing training and opportunities for certification.
• Mileage Reimbursement: We offer reimbursement for business-related travel at the current IRS rate to help cover your transportation costs.

For Per Diem Positions We Offer The Following

• 401(k) Retirement savings plan with automatic enrollment and a company match of 100% up to 4% of your contribution.
• Ongoing training.

Company Overview

Community Solutions Inc. (CSI) is a nonprofit organization that promotes the responsible citizenship, accountability, and well‑being of individuals and families involved, or at risk of involvement, in the child welfare, juvenile justice, or criminal justice system. Since CSIs founding in 1962, it has been a pioneer in the community-based service. We have been delivering supervision, treatment, and comprehensive individualized services to help clients interact more effectively in their communities and become productive citizens. Using this plan, we opened the first state-contracted halfway house in New England which has grown to a continuum of approximately 60 programs and services in 11 states. For more than 60 years, CSI has built upon its successful foundation and expanded to serve thousands of adults, youth, and families each year. To learn more about CSI please visit our website https://csi-online.org.

CSI is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.