Residential Climate Systems Troubleshooting Technician

Sears; Scotch Plains (NJ); On-site; USD 54,000 - 75,000; Full time

Job summary

Sears in Scotch Plains, NJ is seeking a dedicated Residential HVAC technician to service and repair furnaces, air conditioners, and heat pumps for homeowners in the local area.

You will perform preventive maintenance, clearly explain diagnoses and options, document work and parts, and uphold safety protocols while delivering outstanding customer service and tackling complex field challenges with a collaborative team mindset.

Qualifications

• High school diploma or equivalent.
• Valid HVAC technician license or certification.
• EPA Type II certification (required).
• Proven residential HVAC maintenance and repair experience.
• Excellent diagnostic ability and attention to detail.
• Strong communication and customer service skills.
• Ability to work solo in the field and collaborate with a team.
• Valid driver’s license; clean driving record.

Responsibilities

• Identify faults and repair residential furnaces, air conditioners, and heat pumps.
• Perform scheduled maintenance and multi-point inspections for optimal performance.
• Explain diagnoses, options, and preventive steps to homeowners.
• Maintain precise service documentation: work performed, findings, and parts.
• Work safely and comply with established protocols and regulations.
• Partner with teammates to streamline service and boost customer satisfaction.

Skills

HVAC troubleshooting

Diagnostic skills

Customer service

Communication

Field service

Education

High school diploma or equivalent

EPA Type II certification

EPA Universal certification

Valid driver’s license

Tools

HVAC diagnostic tools

Job description

Residential HVAC — Service and Repair FocusJoin a supportive, customer-first team in Scotch Plains, NJ, where your troubleshooting expertise keeps homes safe and comfortable.Core responsibilitiesIdentify faults and repair residential furnaces, air conditioners, and heat pumps.Perform scheduled maintenance and multi-point inspections for optimal performance.Explain diagnoses, options, and preventive steps to homeowners.Maintain precise service documentation: work performed, findings, and parts.Work safely and comply with established protocols and regulations.Partner with teammates to streamline service and boost customer satisfaction.Keep up with advances in HVAC tools, components, and best practices.Must-have qualificationsHigh school diploma or equivalent.Valid HVAC technician license or certification.EPA Type II certification (required).Proven residential HVAC maintenance and repair experience.Excellent diagnostic ability and attention to detail.Strong communication and customer service skills.Ability to work solo in the field and collaborate with a team.Valid driver’s license; clean driving record.PreferredFormal HVAC technical training.EPA Universal certification.Work environmentField-based in Scotch Plains, NJ with a friendly, safety-conscious culture that supports your best work.