Residential Case Manager

Rock Valley Community Programs, Inc.; Janesville (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

Paid Time Off

Retirement Savings Programs

Paid training and certifications

PSLF Eligible Employer

Job summary

Rock Valley Community Programs, Inc. is seeking a Federal Case Manager to provide case management, re-entry planning, and care coordination for residents in a federal residential re-entry program.

Working under the Federal Program Director, the role supports continuity of care and reintegration through individualized programming and service coordination. The schedule is Monday–Friday, with responsibilities including plan development, progress monitoring, and coordination with USPOs, therapists,

Qualifications

• Degree or equivalent experience in Human Services, Criminal Justice, or Counseling.
• Strong written and verbal communication skills.
• Ability to work collaboratively within a multidisciplinary environment.
• Proficiency in Microsoft Office.

Responsibilities

• Develop individualized re-entry plans addressing housing, employment, and health needs.
• Conduct regular sessions to monitor progress and support release planning.
• Assist residents with housing, employment, edu opportunities, and community resources.
• Monitor behavior, participation, and FBOP compliance.

Skills

Strong written and verbal comms

Collaborative teamwork

High-volume client interactions

Education

Bachelor's degree or equivalent in Human Services, Criminal Justice, or Counseling

Tools

Microsoft Office

Job description

Rock Valley Community Programs provides transitional and supportive housing, addiction and mental health treatment services to adults in the Rock County area. We provide these services to homeless male veterans, clients connected to the criminal justice system, and Rock County individuals needing assistance with addiction and/or mental health treatment.

Position

The Federal Case Manager provides case management, re-entry planning, and care coordination services for residents participating in a federal residential re-entry program. Working under the supervision of the Federal Program Director, this position supports continuity of care and successful community reintegration through individualized programming and service coordination.

Schedule

Monday–Friday

Key Responsibilities

• Develop and maintain individualized re-entry plans that address housing, employment, financial stability, health needs, education, and successful community reintegration.
• Conduct regular individual sessions to monitor progress, address barriers, reinforce accountability, and support release planning.
• Assist residents with securing housing, employment, educational opportunities, and community resources.
• Monitor resident behavior, program participation, and compliance with RVCP and Federal Bureau of Prisons (FBOP) requirements.
• Review and approve resident passes, monitor home confinement and GPS compliance, and ensure required registrations and reporting obligations are met.
• Complete employment verification and ongoing employer contacts as required by the FBOP Statement of Work (SOW).
• Coordinate services with USPOs, Therapists, Employment Placement Specialists, community providers, and other stakeholders to ensure continuity of care.
• Provide referrals and facilitate access to services that support resident success and re-entry goals.
• Maintain professional relationships with residents, contractors, community partners, and agency staff.
• Complete and maintain all required documentation, including intake paperwork, Individualized Program Plans, progress reports, case notes, incident reports, home confinement paperwork, exit plans, and discharge summaries.
• Ensure all reporting is completed accurately and within required timelines to meet FBOP SOW and agency standards.
• Audit resident files for compliance, present resident updates at Program Review Team (PRT) meetings, attend required meetings and trainings, and assist with facility operations as needed, including facility searches and computer lab monitoring.

Qualifications

• Degree and/or equivalent experience in Human Services, Criminal Justice, or Counseling.
• Strong written and verbal communication skills.
• Ability to work collaboratively within a multidisciplinary environment.
• Ability to manage high volume client interactions in a group setting.
• Proficiency in Microsoft Office.
• Must be able to sit, stand and walk for extended periods of time
• Occasionally lift/move up to 25 pounds.
• Valid driver’s license and clean driving record
• Must complete TB test, and drug screening (on-site).
• Completion of CPR, First Aid, CBRF Fire Safety, and Choking training within 90 days
• Employment is contingent upon passing a state and federal background check.

Benefits

• Health/Dental/Vision Insurance 1st of the month after date of hire
• Company Paid:
  • Short and Long-Term Disability
  • Life Insurance
• Paid Time Off: PTO and Sick Time
• Retirement Savings Programs
• Opportunities for growth and advancement
• Paid training and certifications
• PSLF Eligible Employer (Student Loan Forgiveness)

Rock Valley Community Programs, Inc is an Equal Opportunity/Affirmative Action Employer.

EOE/M/F/Vet/Disabled