Residential Care Program Lead - Staff Coaching & On-Call

Children's Attention Home; Rock Hill (SC); Vor Ort; USD 28.000 - 33.000; Vollzeit

Zusammenfassung

Children's Attention Home in Rock Hill, SC seeks a Program Coordinator – Residential Care to lead day-to-day operations in a trauma-informed, nurturing setting for youth aged 13–20. You will supervise staff, coordinate schedules, and ensure high-quality care aligned with licensing standards.

Collaborating with the Care Coordinator, you will support program implementation, participate in after-hours coverage, and coach staff to strengthen supervision, safety, and effective youth engagement.

Qualifikationen

• Requires Bachelor's or Associate degree with active enrollment.
• Minimum two years of supervisory experience.
• Experience with children/youth in residential or similar setting.
• Valid driver's license and maintenance throughout employment.
• Ability to work extended or irregular hours, including nights, weekends, holidays.
• Must complete agency trainings including CARE and Non‑Violent Crisis Intervention.

Aufgaben

• Provide day-to-day leadership and supervision to Team Leads and Youth Care Specialists.
• Coordinate staffing schedules to ensure coverage and ratio compliance.
• Support staff performance through coaching and performance management processes.
• Ensure compliance with licensing, regulatory, and training requirements.
• Facilitate staff meetings, trainings, and supervisory check-ins.
• Oversee accurate and timely completion of required documentation.
• Communicate policies, expectations, and new initiatives to ensure consistent implementation.
• Monitor cottage operations, including supplies, maintenance needs, and daily program flow.
• Participate in intake processes and serve as a point of contact for external partners as needed.
• Respond to and manage critical incidents, including de-escalation, documentation, and follow-up.
• Participate in the on-call rotation to provide leadership coverage outside regular hours.

Kenntnisse

Supervisory experience

Staff coaching

Crisis management

Program coordination

Team leadership

Ausbildung

Bachelor's degree or associate degree (in progress)

Jobbeschreibung

Children's Attention Home in Rock Hill, SC seeks a Program Coordinator – Residential Care to lead day-to-day operations in a trauma-informed, nurturing setting for youth aged 13–20. You will supervise staff, coordinate schedules, and ensure high-quality care aligned with licensing standards.

Collaborating with the Care Coordinator, you will support program implementation, participate in after-hours coverage, and coach staff to strengthen supervision, safety, and effective youth engagement.