Program Coordinator - Residential Care

Children's Attention Home; Rock Hill (SC); On-site; USD 28,000 - 33,000; Full time

Job summary

Children's Attention Home in Rock Hill, SC seeks a Program Coordinator – Residential Care to lead day-to-day operations in a trauma-informed, nurturing setting for youth aged 13–20. You will supervise staff, coordinate schedules, and ensure high-quality care aligned with licensing standards.

Collaborating with the Care Coordinator, you will support program implementation, participate in after-hours coverage, and coach staff to strengthen supervision, safety, and effective youth engagement.

Qualifications

• Requires Bachelor's or Associate degree with active enrollment.
• Minimum two years of supervisory experience.
• Experience with children/youth in residential or similar setting.
• Valid driver's license and maintenance throughout employment.
• Ability to work extended or irregular hours, including nights, weekends, holidays.
• Must complete agency trainings including CARE and Non‑Violent Crisis Intervention.

Responsibilities

• Provide day-to-day leadership and supervision to Team Leads and Youth Care Specialists.
• Coordinate staffing schedules to ensure coverage and ratio compliance.
• Support staff performance through coaching and performance management processes.
• Ensure compliance with licensing, regulatory, and training requirements.
• Facilitate staff meetings, trainings, and supervisory check-ins.
• Oversee accurate and timely completion of required documentation.
• Communicate policies, expectations, and new initiatives to ensure consistent implementation.
• Monitor cottage operations, including supplies, maintenance needs, and daily program flow.
• Participate in intake processes and serve as a point of contact for external partners as needed.
• Respond to and manage critical incidents, including de-escalation, documentation, and follow-up.
• Participate in the on-call rotation to provide leadership coverage outside regular hours.

Skills

Supervisory experience

Staff coaching

Crisis management

Program coordination

Team leadership

Education

Bachelor's degree or associate degree (in progress)

Job description

Program Coordinator – Residential Care

The Program Coordinator provides day‑to‑day operational leadership within a residential cottage, supporting youth ages 13–20 in a trauma‑informed, structured, and nurturing environment. This role coordinates and oversees daily programs, activities, and services while supervising assigned staff and ensuring consistent, high‑quality care.

Working closely with the Care Coordinator, the Program Coordinator plays a key role in staff supervision, crisis response, program implementation, and maintaining continuity of leadership coverage during after‑hours operations, weekends, and on‑call periods.

Key Responsibilities

• Provide day‑to‑day leadership and supervision to Team Leads and Youth Care Specialists.
• Coordinate staffing schedules to ensure appropriate coverage and ratio compliance.
• Support staff performance through coaching, accountability, and participation in performance management processes.
• Ensure compliance with licensing, regulatory, and training requirements.
• Facilitate staff meetings, trainings, and regular supervisory check‑ins.
• Oversee accurate and timely completion of required documentation.
• Communicate policies, expectations, and new initiatives to ensure consistent implementation.
• Monitor cottage operations, including supplies, maintenance needs, and daily program flow.
• Participate in intake processes and serve as a point of contact for external partners as needed.
• Respond to and manage critical incidents, including de‑escalation, documentation, and follow‑up.
• Participate in the on‑call rotation to provide leadership coverage outside regular hours.

Requirements

• Bachelor's degree or an associate degree with active, continuous enrollment in a bachelor's degree program required
• Minimum of two years of supervisory experience required
• Prior experience working with children or youth in a residential, child welfare, or similar setting required
• Valid driver's license required and must be maintained throughout employment
• Ability to work extended or irregular hours, including nights, weekends, and holidays
• Ability to meet the physical demands of residential care, including standing for long periods, lifting up to 50 pounds, and responding quickly to emergencies
• Must complete and maintain all required agency, licensing, and regulatory trainings (including CARE and Non‑Violent Crisis Intervention)

Get to Know Children's Attention Home

Founded in 1970 as an emergency shelter for vulnerable youth, Children's Attention Home now provides comprehensive residential care for youth up to age 21. Nationally accredited, the Home's trauma‑informed, evidence‑based care model ensures youth and families receive nurturing care and life‑changing services.

Our team thrives when we: Consider Others. Anticipate the Need. Raise the Bar. Encourage Growth.

A full job description is available to interested and qualified candidates.

Salary: $22.00 per hour