Residential Care Aide – 24/7 Mental Health Support

ICL; New York (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Wellness program

Tuition assistance

Commuter benefits

Pet insurance

Job summary

Broadway Residence in New York, NY is seeking an entry-level direct care staff member to support adults with mental illness and substance use disorders. The role provides 24/7 coverage, ensuring safety, daily living assistance, and a therapeutic environment in a community residential setting.

The position focuses on helping individuals build skills, achieve personal goals, and integrate into the community while maintaining a clean and safe living space; requires a high school diploma or GED and

Qualifications

• Education: High school diploma or GED.
• Experience: One year of related human services experience supporting adults with mental illness and/or substance use disorders.
• Certifications/Licenses: Ability to obtain and maintain Standard First Aid and CPR certification.
• Valid NYS driver’s license may be required depending on assignment.
• Work Eligibility: Must be authorized to work in the U.S.
• Work Location Requirement: Onsite – community residential program with 24/7 staffing coverage. This is a relief post.

Responsibilities

• Conduct regular facility inspections to ensure safety, cleanliness, and security.
• Report serious incidents immediately and complete incident documentation per policy.
• Explain available services and programs; teach daily living skills, socialization, and conflict resolution.
• Follow emergency procedures and support the safety of residents, staff, and visitors.
• Assist individuals with hygiene, grooming, nutrition, and daily living needs.
• Review and update staff communication logs each shift.
• Perform housekeeping tasks to maintain a safe and healing environment.
• Ensure food provided meets dietary requirements.
• Accompany individuals to medical appointments, social agencies, and community activities.
• Maintain regular attendance and work beyond scheduled hours when needed.
• Attend team meetings, staff meetings, and supervision.
• Complete required in-service training and staff development.
• Monitor medications and complete related documentation when assigned.
• Assist clinical staff with resident accountability and missing person procedures.
• Observe and document individuals’ behavior and responses to treatment.
• Lead skills development or activity groups when appropriate.
• Assist individuals with meal preparation, laundry, and light housekeeping.
• Perform other related duties as assigned.

Skills

First Aid & CPR (pending)

US work authorization

Education

High school diploma or GED

Job description

Broadway Residence in New York, NY is seeking an entry-level direct care staff member to support adults with mental illness and substance use disorders. The role provides 24/7 coverage, ensuring safety, daily living assistance, and a therapeutic environment in a community residential setting.

The position focuses on helping individuals build skills, achieve personal goals, and integrate into the community while maintaining a clean and safe living space; requires a high school diploma or GED and