Residential Bell/Door Attendant

Four Seasons Hotel; Boston (MA); On-site; USD 35,000 - 50,000; Full time

Job summary

Four Seasons Hotel in Boston is seeking a Residential Bell/Door Attendant. This role involves assisting residents with their needs, ensuring prompt delivery of services, and providing excellent luxury service. Ideal candidates will thrive in a fast-paced environment and share a commitment to exceptional guest experiences.

Benefits

FREE Medical, Dental and Vision Insurance

401(k) Retirement Matching Plan

Competitive salaries and incentives

Educational assistance programs

Complimentary Life insurance

Vacation & Paid Sick Time Off

Complimentary Employee Meals

Qualifications

• Previous experience in a luxury, fast-paced environment required.
• Must have US work authorization.

Responsibilities

• Assist residents with deliveries and openings doors.
• Respond to requests from Residential Concierges efficiently.
• Handle other duties as assigned by the Residential Concierges.

Skills

Reading proficiency

Writing proficiency

Oral proficiency in English

Luxury customer service experience

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The city's newest skyscraper located in the heart of the back bay. A cutting-edge 61-storey skyscraper in the heart of Back Bay, Four Seasons Hotel One Dalton Street, Boston is vibrant, modern and stylish. Stay with us to experience a new kind of urban chic, complete with a stunning Wellness Floor and the world-renowned Japanese izakaya-inspired restaurant, Zuma.

Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of: an opportunity to build a lifelong career with global potential and a real sense of pride in work well done. For more information on Four Seasons Hotel and Resorts, please click here;

https://www.youtube.com/watch?v=lzq78MIkT2s&t=3s

The Opportunity:

Four Seasons is currently looking for a Residential Bell/Door Attendant!

Essential function of the job:

The Residential Bell/Door Attendant will work closely with the Residential Concierges being a reference point for arrival and departure; ensuring that all residents' deliveries are delivered promptly. The Residential Bell/Door Attendant will also respond to requests in a timely and efficient manner set forth by our core standards. The Residential Bell/Door Attendant will assist with opening doors and also be flexible in handling other duties related to the Residential Concierge department that will be assigned by the Residential Concierges.

Who We Look For:

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

Knowledge and Skills:

• Requires reading, writing and oral proficiency in the English language.
• Ideal candidate has previous residential experience in a luxury, fast-paced environment.

Visa Requirements:

Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.

US work authorization is required

Some Benefits Four Season Employees enjoy:

• Ability to experience our hotels as a guest through the Employee travel program
• FREE Medical, Dental and Vision Insurance
• 401(k) Retirement Matching Plan
• Highly competitive salaries and incentives
• Educational assistance programs, as well as in-house training workshop for all employees.
• Complimentary Life insurance
• Vacation & Paid Sick Time Off
• Complimentary Employee Meals
• And much more!

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.