Residential Behavioral Health Tech — Growth & Support

POWER Recovery; Swissvale (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Shift differentials

Professional development

Premium pay for holidays

Free coffee

Job summary

POWER is a mission-driven nonprofit delivering trauma-informed treatment and recovery support for women facing addiction and co-occurring disorders. The Behavioral Health Technician supports clients early in recovery by maintaining a safe, structured residential environment and collaborating with clinical staff.

You will monitor behavior, assist with milieu management, engage clients in programming, and help ensure smooth medication line operations and thorough documentation in a busy 24/7

Qualifications

• High School diploma or equivalent.
• 2+ years in behavioral health, substance use treatment, or residential care.
• Driver's license and auto insurance.
• Clearances Act 73, 33 and 34.
• Ability to work flexible hours.
• Strong interpersonal and observation skills.
• Ability to remain calm in high-stress or crisis situations.

Responsibilities

• Monitor client behavior, safety, and well-being throughout the shift.
• Conduct regular rounds, bed checks, and wellness observations.
• Respond to incidents and crises using calm, trauma-informed approaches.
• Maintain a safe, respectful, and structured residential environment.
• Support daily routines including wake-up, meals, groups, and transitions.
• Reinforce program expectations, rules, and boundaries consistently.
• De-escalate conflicts and redirect behavior with professionalism and care.
• Build supportive, respectful relationships with clients.
• Encourage participation in programming and recovery activities.
• Model healthy behaviors and support coping skill development.
• Lead or co-facilitate structured activities such as Client Handbook Learning Group and wellness activities.
• Assist with coordination of medication line under nursing supervision.
• Accurately document client interactions, behaviors, and incidents.

Skills

Interpersonal skills

Communication

Observation skills

Crisis management

Education

High School diploma or equivalent

Job description

POWER is a mission-driven nonprofit delivering trauma-informed treatment and recovery support for women facing addiction and co-occurring disorders. The Behavioral Health Technician supports clients early in recovery by maintaining a safe, structured residential environment and collaborating with clinical staff.

You will monitor behavior, assist with milieu management, engage clients in programming, and help ensure smooth medication line operations and thorough documentation in a busy 24/7