Residential Behavioral Health Lead (1st Shift)

Integratedservice; Nelsonville (OH); On-site; USD 28,378 - 33,255; Full time

Benefits offered by this job

Medical

Vision

Short-term Disability

Long-term Disability

401K w/ Employer Match

EAP

Job summary

Integrated Services for Behavioral Health (ISBH) in Nelsonville, OH seeks a Residential Behavioral Health Lead (1st Shift) to oversee daily operations at the Mary Hill Youth and Family Center. You will ensure a safe, clean, well-supplied environment, supervise staff, and coordinate care team meetings and training.

You will support residents, engage families, and liaise with clinical teams. The role requires a high school diploma or GED, a preferred bachelor’s degree in healthcare/behavioral

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in healthcare, behavioral health or related field preferred.
• Crisis intervention certification (NCI) or ability to obtain required.
• CPR/First Aid certification or ability to obtain required.
• ServSafe certification or ability to obtain required.

Responsibilities

• Serve as the lead behavioral health staff member during assigned shifts, ensuring safe, efficient operations, adequate coverage, and compliance with program expectations.
• Provide leadership, guidance, and informal coaching to residential behavioral health staff through delegation, supervision, modeling best practices, and assisting with onboarding and training.
• Communicate effectively with clinical staff, supervisors, and team members regarding resident needs, incidents, and operational concerns.
• Maintain a safe, structured, and therapeutic environment by monitoring resident behavior, supporting staff during challenging situations, utilizing de-escalation and crisis intervention techniques, and serving as the primary contact for emergencies during assigned shift.
• Ensure daily schedules, therapeutic programming, life-skills activities, groups, community outings, and special events are implemented, collaborating with clinical staff and other team members as needed.
• Ensure timely and accurate completion of required shift responsibilities, including safety checks, shift exchange documentation, staffing assignments, incident reports, and electronic health record documentation
• Participate in team meetings, trainings, supervision, and quality improvement initiatives
• Transport residents for day trips and outings in the community when necessary
• Other duties as assigned

Skills

Leadership

Communication

Crisis intervention

De-escalation

Staff supervision

On-call coordination

Education

High School diploma

Bachelor's degree preferred

Crisis intervention cert

CPR/First Aid cert

ServSafe cert

Job description

Residential Behavioral Health Lead (1st Shift)

Nelsonville, OH

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeast and Central Ohio with a comprehensive array of behavioral health and other services, working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.

The Residential Behavioral Health Lead is responsible for overseeing daily operations within the Mary Hill Youth and Family Center. This role ensures a safe, clean, and well-supplied environment while supervising and supporting the staff. The position also involves coordinating care team meetings, onboarding and training staff, addressing scheduling issues, and supporting residents through activities and family engagement. Acting as the primary contact for emergencies, the Lead ensures safety and quality care for residents while fostering effective communication with families and clinical teams.

The pay range for this position is $20.60 - $24.14 per hour based on experience, education, and/or licensure.

Essential Functions

• Serve as the lead behavioral health staff member during assigned shifts, ensuring safe, efficient operations, adequate coverage, and compliance with program expectations
• Provide leadership, guidance, and informal coaching to residential behavioral health staff through delegation, supervision, modeling best practices, and assisting with onboarding and training.
• Communicate effectively with clinical staff, supervisors, and team members regarding resident needs, incidents, and operational concerns.
• Maintain a safe, structured, and therapeutic environment by monitoring resident behavior, supporting staff during challenging situations, utilizing de-escalation and crisis intervention techniques, and serving as the primary contact for emergencies during assigned shift.
• Ensure daily schedules, therapeutic programming, life-skills activities, groups, community outings, and special events are implemented, collaborating with clinical staff and other team members as needed.
• Ensure timely and accurate completion of required shift responsibilities, including safety checks, shift exchange documentation, staffing assignments, incident reports, and electronic health record documentation
• Participate in team meetings, trainings, supervision, and quality improvement initiatives
• Transport residents for day trips and outings in the community when necessary
• Other duties as assigned

Education & Licensure

• A high school diploma or GED is required
• A bachelor’s degree in healthcare, behavioral health or related field is preferred
• Crisis intervention certification (NCI) or ability to obtain is required
• CPR/First Aid certification or ability to obtain is required
• ServSafe certification or ability to obtain is required

Experience

• 3 years of experience in healthcare, behavioral health or a related field is required
• Supervisory experience in healthcare, behavioral health or a related field is preferred
• Experience with multi-need individuals and families is preferred

Knowledge, Skills, and Abilities

• Broad knowledge of community service systems required
• Excellent communication skills, both oral and written is required
• Excellent organizational skills are required
• Ability to work collaboratively in a multidisciplinary environment and ability to safely participate in approved physical interventions when necessary
• Ability to bill Medicaid without restrictions is required
• A valid driver's license and the ability to operate a motor vehicle is required
• An appropriate level of auto insurance coverage is required
• Ability to manage deadlines within a fast-paced, high-volume environment is required
• Ability to operate in an Internet-based, automated office environment is required
• Ability to maintain high-speed internet connection is required

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer is required
• Must be able to lift up to 15 pounds at times is required
• Ability to bend, twist, hinge, squat/kneel, reach above shoulder
• Ability to hand use: grasping, gripping, turning

Benefits

• Medical
• Vision
• Short-term Disability
• Long-term Disability
• 401K w/ Employer Match
• Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.

Equal Opportunity

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.