Residential Assistant Program Manager

North Suffolk Community Services; Boston (MA); On-site; USD 50,000 - 68,000; Full time

Benefits offered by this job

Health & Dental Insurance

Employer Paid Life Insurance

403(b) Retirement Plan

Paid Time Off

Job summary

North Suffolk Community Services is seeking an Assistant Residential Program Manager to supervise group-home operations and support individuals living in the residence. You will oversee treatment planning, safety, and daily living activities while coordinating with staff and families.

The role requires on-call coverage with some evening and weekend work; travel to staff meetings and client appointments may be needed.

Qualifications

• High School Diploma or GED required; Bachelor's preferred.
• Experience in human services with populations with severe & persistent mental illness and/or substance use disorder required; supervisory experience preferred.
• Must obtain MA MAP & CPR/First Aid certifications within five (5) months of hire (training provided).

Responsibilities

• With the Program Manager, assist with recruitment, training, supervising, evaluating and facilitate progressive discipline as needed for staff.
• Engage with individuals in the group home and partner with them to improve their health and wellness, achieve symptom stabilization and self-management, develop and/or restore skills impacted by mental illness and live a self-directed life.
• Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
• Liaison with families, guardians, DMH and other outside service providers.
• In conjunction with the integrated treatment team implement Safety Plans and Crisis Prevention and Response Plans in order to help prevent and mitigate risk factors.
• Provide transportation for Individuals as needed.
• Position requires on-call coverage and some evening and weekend work as needed.
• Position requires some local travel to attend to staff meetings and trainings, client functions/appointments and medical treatments.

Skills

Leadership

MAP Certification

CPR/First Aid

Driver's license

Education

High School Diploma or GED

Bachelor’s Degree preferred

Job description

Job Description

North Suffolk is looking for Assistant Program Managers to join our team! As an Assistant Residential Program Manager, you will be responsible for working directly with individuals and staff to ensure that the needs of the Individuals living in the group home are met in all areas of service. You will supervise the house basic systems such as treatment planning, community integration, medication administration, laundry, shopping, menu/meal planning and the maintenance and safety of the group home.

What You'll Do

• With the Program Manager, assist with recruitment, training, supervising, evaluating and facilitate progressive discipline as needed for staff.


• Engage with individuals in the group home and partner with them to improve their health and wellness, achieve symptom stabilization and self-management, develop and/or restore skills impacted by mental illness and live a self-directed life.


• Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.


• Liaison with families, guardians, DMH and other outside service providers.


• In conjunction with the integrated treatment team implement Safety Plans and Crisis Prevention and Response Plans in order to help prevent and mitigate risk factors.


• Provide transportation for Individuals as needed.


• Position requires on-call coverage and some evening and weekend work as needed.


• Position requires some local travel to attend to staff meetings and trainings, client functions/appointments and medical treatments.

What You’ll Need

• Education:
  
  
  
  • High School Diploma or GED required. Bachelor’s Degree in a related field preferred.
  
  
  
  


• Experience:
  
  
  
  • Human Service experience, specifically with populations with severe & persistent mental illness and/or substance use disorder required. Supervisory experience preferred.
  
  
  
  


• Skills:
  
  
  
  • Must obtain Massachusetts MAP & CPR/First Aide certifications within five (5) continuous months of hire (training provided).
  
  
  • Valid Mass driver’s license required.
  
  
  
  

Competitive & Comprehensive Benefits

• Paid Time Off – Two weeks’ Vacation per year (three weeks after 1 year of service), 12 Sick Days per year, and 11 Paid Holidays per year


• Eligible employer for the Public Service Loan Forgiveness program


• Health & Dental Insurance, with generous employer contribution


• Employer Paid Life Insurance


• 403 (b) Retirement Plan with employer matching


• Voluntary Short and Long Term Disability Insurance
  
• Medical & Dependent Care Flexible Spending Accounts
  
• Access to Credit Union Banking
  
• Access to State Tuition Remission Program (Worksite Specific)
  
• Employee Referral Bonus Program
  
• Discounted Movie Tickets
  
• Comprehensive Training Program
  
• Internal Advancement Opportunities
  

Sun - Thurs 3p - 11p

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