Maintenance Supervisor

Pratum Co; Baltimore, Northern (MD, KY); Hybrid; USD 62,000 - 73,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

Life Insurance

Short-term Disability

Long-term Disability

Educational Assistance

Retirement Plan

401(k) match

Job summary

Pratum Co. seeks a Maintenance Supervisor to lead the on-site maintenance team, oversee repairs, and manage make-ready readiness for move-ins at our Baltimore property. You’ll drive preventative maintenance, supervise 2–3 staff, and coordinate with vendors to ensure high quality work.

The role requires strong knowledge of building systems (boilers, chillers, cooling towers, air handlers, etc.), plus proficiency in MS Word, Excel, Outlook, and OneSite. CFC II certification preferred.

Qualifications

• Must have excellent plumbing, electrical, HVAC and carpentry knowledge.
• Experience with pool service and landscaping work is highly preferred.
• Experience supervising others on a residential residence.
• Extensive knowledge of residential building systems (boilers, chillers, cooling towers, etc.).
• Preventative maintenance experience for residential units required.
• Professional building system licenses preferred and may be required depending on property type.
• CFC Type II certification is required.
• Proficient with maintenance software and MS Office.

Responsibilities

• Lead maintenance staff and repairs to keep property in top condition.
• Manage make-ready process to prepare apartments for move-in.
• Initiate and oversee maintenance projects to improve curb appeal and optimize systems.
• Develop scopes of work and bid projects with qualified contractors.
• Manage expenses to meet owner goals and budgeting process.
• Negotiate pricing and maintain vendor relationships.

Skills

Plumbing

Electrical

HVAC

Carpentry

Supervising others (residential)

Preventive maintenance

Vendor management

CFC Type II certification

MS Word

Excel

Outlook

OneSite

Education

3+ years residential property management

Tools

Outlook

OneSite

MS Word

Excel

Job description

Maintenance Supervisor

Essential Duties and Responsibilities:

• Work with the on-site team in managing all maintenance-related staff and repairs to ensure the upkeep of the property.
• Manage the make ready process to ensure apartments are prepared for move-in in a timely fashion.
• Initiate, perform & oversee maintenance projects that improve curb appeal, maintain and optimize building systems, and monitor contractor performance.
• Develop scopes of work for small improvements/services and seek out qualified contractors to bid the work.
• Manage expenses properly in accordance with owner goals and actively seek to minimize expenses regularly, through the proposal process and pricing negotiation, as well as the budgeting process.
• Develop and maintain relationships with vendors, negotiate pricing, collaborate on approved vendor list.
• Direct supervision and support for the maintenance team of 2 to 3 on a daily basis, including identifying training and development opportunities and holding the team accountable for the condition of their buildings and work areas.
• Direct the Preventative Maintenance program, ensure timely completion and thorough documentation.
• Adhere to all local, state and federal housing rules
• Create and motivate a team that focuses on customer service and curb appeal on a daily basis.
• Other duties as assigned.
• Work on call and occasional overtimes hours

Qualifications:

• Must have excellent plumbing, electrical, HVAC and carpentry knowledge
• Previous experience with pool service and landscaping work highly preferred
• Experience with supervising others on a residential residence
• Extensive knowledge of residential building systems a must, including but not limited to, boilers, chillers, cooling towers, air handlers, condensing units, roof fans.
• Must have preventative maintenance experience for residential units
• Professional building system licenses are preferred and may be required based on the building type of the assigned property.
• CFC Type IIcertification required
• Proficient using maintenance related programs, Microsoft Word, Excel, email and web searches.
• Excellent communication skills, including writing, proof reading skills, and speaking.
• Ability to manage multiple projects and work assignments from a variety of staff and volunteers.
• Excellent interpersonal skills in person and by phone and email, with high professionalism.
• Successful candidates will exhibit a demonstrable passion for high quality results and a can-do attitude.
• Ability to accomplish innovative projects with little supervision.
• Fantastic customer service ethic and high expectations for quality.
• Must be able to work a flexible schedule, including evenings and weekends and on an emergency basis.

Education:

The position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions.

Professional Experience:

A minimum of three (3) years' experience in residential property management or a related field is required.

Computer skills:

• Minimum of basic knowledge of computers
• Ability to use Outlook and OneSite
• Intermediate knowledge of MS Word and Excel
• Minimum of basic Internet knowledge

Physical Demands:

Must be capable of physically accessing all exterior and interior parts of the property and amenities.

Must be able to push, pull, lift, carry or maneuver weights of up to 50lbs. independently and 100 lbs. with assistance.

Learning & Development:

Maintain a commitment to ongoing personal development and career growth though career path activities provided through the corporate office and external sources as needed.

Pratum prides itself on offering a competitive salary and extensive, market-competitive health and welfare BENEFITS including:

• Medical, Dental & Vision
• Prescription Drug Program
• Paid Vacation & Holiday
• Paid Personal/ Sick Leave
• Company Paid Life Insurance
• Company Paid AD& D Insurance
• Company Paid Short- Term
• Company Paid Long-term Disability
• Supplemental Life Insurance
• Dependent Supplemental Life Insurance
• Educational Assistance
• Financial Planning
• Retirement Savings Plan with company matching

This role is non-exempt and has an anticipated hourly pay range of $30-$35 for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week. Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website. To learn more about our company and our benefits, go to: https://pratumco.com/careers/

Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.

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