Residential Aide (Queens)

Acacia Network; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in integrated care is seeking dedicated Residential Aides for their Transitional Housing shelter in Queens. This role is vital as you will be the primary connection between operations staff and clients, providing essential support and assistance to residents. The position offers a unique opportunity to make a difference in the lives of individuals and families in need, fostering independence and community. Join a team that values collaboration and has been serving the community since 1969. If you have a passion for helping others and possess strong communication and organizational skills, this role could be the perfect fit for you.

Benefits

Generous compensation package

Qualifications

• 2 years of experience in a shelter or residential setting.
• Passion for working with individuals and families in transitional housing.

Responsibilities

• Perform daily inspections and assist clients with independent living skills.
• Monitor common areas and maintain cleanliness of the building.

Skills

Communication Skills

Organizational Skills

Multitasking

Diplomacy and Discretion

Bilingual (preferred)

Education

High School Diploma or GED

Associate's Degree

Food Handlers Certificate

Job description

Acacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing and community building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland and Puerto Rico.

Position: Residential Aide

We are seeking Residential Aides for our Transitional Housing shelter located in Queens. The Residential Aide will be the primary connection between the operations staff and the clients. The Residential Aide will spend a large amount of time with the residents, helping clients who need more hands-on assistance. They will also provide insight into the current atmosphere in the facility and report on current client complaints or recommendations.

Pay Rate: $16-$21/HR
Responsibilities consist of but are not limited to:

• Perform daily room and bed inspections
• Pack up and log items for AWOL residents
• Escort clients to appointments
• Assist in the monitoring and development of residents' independent living skills
• Monitor and track furniture
• Perform nightly bed counts
• Fill in for kitchen staff when necessary
• Resolve conflicts between residents
• Cover operations desk when necessary
• Answer phones when necessary
• Help maintain the cleanliness of the building
• Monitor common areas to ensure proper usage

Education/License:

• High School Diploma or GED required; Associate's Degree preferred
• Food handlers certificate a plus

Qualifications:

• 2 years of applicable experience in a shelter or residential setting
• Passion for working with individuals and families in transitional housing
• Excellent communication skills; comfortable working with others
• Ability to maintain accurate records and prepare and submit all required paperwork in a timely and accurate manner
• Knowledge of DHS requirements and protocols
• Ability to deal with sensitive issues with diplomacy and discretion
• Must be able to multitask with strong organizational skills
• Bilingual is a plus

Benefits:

• We offer the chosen candidate a generous compensation package!

*Acacia Network is an Equal Opportunity Employer*