Residential Aide - PT

Acacia Network; New York (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

Acacia Network seeks a Residence Worker/Residential Aide to assist program residents with daily living activities, including laundry, meal prep, hygiene, and schedule maintenance. The role includes inventory control of food and supplies, and providing facility orientation on arrival.

Under direct supervision, this position performs essential duties such as crisis intervention, first aid CPR, and adherence to regulatory requirements while maintaining confidentiality and strong customer service to

Qualifications

• HS Diploma or equivalent is required.
• F-02 Certificate
• Food Handler’s Certificate
• CPR & First Aid certification is required.
• Overdose Prevention Rescue Training is required.

Responsibilities

• Provide daily living assistance and orientation to residents, including daily activities, meals, hygiene, and scheduling.
• Maintain inventory of food, dry goods, and facility maintenance needs and report issues.
• Complete client orientations within 24 hours of entry and document actions in CARES as required.
• Ensure adherence to program schedule, bed signing, dorm inspections, linen exchange, and medication monitoring.
• Provide high-quality customer service, maintain client confidentiality, and follow ANH standards of conduct.
• Adhere to assigned work schedule and minimize unscheduled absences; communicate effectively with all departments.

Skills

Basic computer skills

Internet and email proficiency

Education

HS Diploma/Equivalent

F-02 Certificate

Food Handler’s Certificate

CPR & First Aid

Overdose Prevention Rescue Training

Job description

Under the direct supervision of a Shift Supervisor, Residence Workers/Residential Aide’s assist program residents with (1) the development of Activities of Daily Living Skills, including laundry, meal preparation and cleanup, personal hygiene, and maintaining a schedule of activities; (2) maintain inventory of food and dry goods, as well as maintenance needs; and (3) provide clients with an orientation of the facility, services and personal care items, upon arrival; etc… This includes, but is not limited to, site coverage and security procedure, and client care/crisis intervention, providing emergency first aid/CPR assistance, administration of opiate overdose prevention intervention when needed; and related duties as assigned.

POSITION OVERVIEW

Under the direct supervision of a Shift Supervisor, Residence Workers/Residential Aide’s assist program residents with (1) the development of Activities of Daily Living Skills, including laundry, meal preparation and cleanup, personal hygiene, and maintaining a schedule of activities; (2) maintain inventory of food and dry goods, as well as maintenance needs; and (3) provide clients with an orientation of the facility, services and personal care items, upon arrival; etc… This includes, but is not limited to, site coverage and security procedure, and client care/crisis intervention, providing emergency first aid/CPR assistance, administration of opiate overdose prevention intervention when needed; and related duties as assigned.

MANAGEMENT/SUPERVISORY RESPONSIBLITIES

This position has the following management/supervisory responsibility (check only one):

This position includes no managerial or supervisory responsibilities.

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This is a supervisory position.

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This position is a managerial position.

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This is a director/administrator position.

KEY ESSENTIAL FUNCTIONS

WORK PERFORMANCE

• Ensure high-quality service delivery, including participation in:
  • Monthly departmental meetings
  • Scheduled supervision
• Meet all training standards.
• Use crisis prevention and intervention skills when needed.
• Ensure 100% of clients have access to services (meals, laundry, toiletries, etc.).
• Maintain inventory of departmental supplies and report maintenance needs.
• Stay informed of and comply with:
  • Part 491/900 Regulations
  • The Callaghan Decree
  • All funding source requirements
• Ensure adherence to the program schedule (e.g., bed signing, dorm inspections, linen exchange, medication monitoring, workshops).
• Maintain working knowledge of all technological systems used by the program and affiliates.
• Foster collaborative relationships with all ANH-affiliated providers.

REPORTING AND DOCUMENTATION

• Complete, review, and submit all internal and external reports on time.
• Ensure all work outputs are substantive.
• Complete client orientations within 24 hours of entry.
• Document hospital follow-ups in CARES within one shift.
• Complete incident reports in CARES within one shift of occurrence.
• Use the CARES Waitlist to assign beds appropriately.
• Ensure bed signing is accurate and compliant with DHS policies.
• Use Corrective Action Plans (CAPs) to guide staff performance.

CLIENT ENGAGEMENT

• Provide excellent customer service to every client.
• Maintain strict confidentiality of client information.
• Follow ANH’s Standards and Code of Conduct.
• Model appropriate behavior for clients.

TIME AND ATTENDANCE

• Adhere to assigned work schedule and minimize unscheduled absences.
• Use time management skills to prioritize and complete tasks efficiently.

PROFESSIONAL CONDUCT

• Perform duties with professionalism and quality.
• Provide interdepartmental support when needed.
• Follow the Dress Code Policy.
• Serve as a resource to clients and colleagues.
• Maintain open communication with:
  • All departments
  • IVC/HERO
  • DHS Administration
  • Community partners
• Comply with electronic communication policies.

REQUIREMENTS

• HS Diploma/Equivalent
• F-02 Certificate
• Food Handler’s Certificate
• CPR & First Aid
• Overdose Prevention Rescue Training
• Basic computer skills (MS Office)
• Knowledge of internet and email services

PHYSICAL DEMANDS

☐ Sedentary Work (equivalent to lifting or exerting up to 10 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time but may occasional walking or standing for brief periods of time).

☐ Light Work (equivalent to lifting or exerting up to 20 pounds of force occasionally or up to 10 pounds of force frequently, or a negligible amount of force constantly to move objects. Physical demand requirements are in excess of those for Sedentary Work).

☒ Medium Work (involves exerting 20 to 50 pounds of force occasionally or 10 to 25 pounds of force frequently. Physical demand requirements are in excess of these for Light Work).

☐ Heavy Work (involves exerting 50 to 100 pounds of force occasionally, or 25 to 50 pounds of force frequently. Physical demand requirements are in excess of those for Medium Work).

☐ Very Heavy Work (involves exerting in excess of 100 pounds of force occasionally, or in excess of 50 pounds of force. Physical demand requirements are in excess of those for Heavy Work).

PHYSICAL REQUIREMENTS

Requirement

Almost

Never

Seldom

Sometimes

Frequently

Almost Always

Bending

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Climbing

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Typing

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Lifting

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Reaching

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Pushing

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Crouching

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