LEAD FOOD SERVICE ASSOCIATE

Independence Health System Inc.; Butler (Butler County); Hybrid; USD 55,000 - 70,000; Full time

Job summary

Independence Health System Inc. in Butler, PA, seeks a Food Service Supervisor to oversee all facets of retail and nutritional services, ensuring high-quality food for patients, visitors and staff.

You will supervise staff, manage procurement and distribution, enforce safety and budget guidelines, and drive continuous improvement across departments. The role includes coordinating with the director and maintaining strong inter-departmental relations.

Qualifications

• High School Diploma or higher and 2 years of food service operation experience.
• 0 to 2 years supervisory/management experience in food service operations.
• Strong leadership, organizational, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of the functional area.
• Strong ability to communicate complex topics to a wide and diverse audience.

Responsibilities

• Supervise retail and nutritional services staff and coordinate daily operations.
• Oversee procurement, utilization and distribution of food and supplies.
• Ensure production of high quality food meets nutritional and budgetary guidelines.
• Enforce safety, environmental and infection control guidelines, and drive cost control measures.
• Holds and participates in departmental meetings and supports director in financial management.

Skills

Leadership

Organizational skills

Critical thinking

Judgment

Legal aspects knowledge

Communication

Education

High School Diploma or higher

Associate Degree in Food Service Operations (preferred)

Job description

Description

Job Summary/Overall Objectives

Under the direction of the Director, this position is responsible for all food preparation aspects of the retail and nutritional services operation. This position is committed to the preparation of high-quality food products for patients, visitors and staff. This position assists in the maintenance of sound inter-departmental relations and the integration of retail services within the health care system. This position will provide direct supervision to the retail and nutritional services staff and will oversee the procurement, utilization and distribution of food and supplies within the inpatient and outpatient settings.

• Align department with strategy map and continually work to implement drivers in support of Independence Health System’s mission and vision.
• Act promptly to resolve problems and initiate better ways of doing things by acting as a catalyst for change.
• Establish and maintain a safe working environment and assure staff complies with safety, environmental, and infection control guidelines.
• Equitably apply policies and procedures by issuing corrective action in a fair and consistent manner.
• Assess customer’s needs, exceed customer expectations, and consider customers in decision making to improve customer satisfaction.
• Act on most urgent tasks, leverage available resources, review own workload, implement workable systems, and provide clear direction.
• This position has direct supervisory responsibilities and serves as a coach and mentor for other positions in the department.
• Management responsibilities include hiring, coaching, skills development, recognition and rewards, staff productivity and performance management.
• Facilitates open communication and demonstrates respect for others. Diffuses sources of conflict by diplomatically negotiating solutions.
• Assists the director in financial management to include revenue enhancement opportunities and implements cost control measures. Allocates and delegates work to make efficient use of resources.
• Ensures the production of high quality food meets nutritional and budgetary guidelines. Controls surplus and waste to reduce cost.
• Ensures high quality food is served to patients and staff by utilizing quality control measures
• Holds and participates in daily and monthly departmental meetings.
• Assists in the absence of the manager and/or director.
• Other duties as assigned.

Competency and Experience [Knowledge, Skills and Abilities]

Required Qualifications/Experience

• High School Diploma or higher level of education in related field and two (2) years of food service operation experience.
• Zero (0) to Two (2) years supervisory/management experience in food service operations.
• Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of functional area.
• Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.

Preferred Qualifications/Experience

• Associate Degree or higher in food service operations preferred.
• Experience in Healthcare setting

License, Certification & Clearances

• Current Servsafe certificate or within 6 months of hire required.
• Act 33 with renewal.
• Act 34 with renewal.
• Act 73 FBI Clearance with renewal.

Position Type/Expected Hours of Work

• Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).
• Travel may be expected locally between System locations.

Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.

Disclaimer

This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Essential – Absolute Necessity.

Marginal – Minimal Necessity.

Constantly – 5.5 to 8 hours or more or 200 reps/shift.

Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.

Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.

Rarely – Less than 0.25 hours or less than 2 reps/shift.

Physical Condition

Marginal

Constantly

Frequently

Occasionally

Rarely

Never

X

X

Walking

X

X

Climbing Ladders

X

Standing

X

Kneeling

X

Squatting (Crouching)

X

Twisting/Turning

X

Keyboard/Computer Operation

X

Gross Grasp

X

X

Hand/Arm Coordination

X

Pushing/Pulling(lbs. of force)

X

Carry

X

Transfer/Push/Pull Patients

X

Seeing Near w/Acuity

X

Feeling (Sensation)

X

X

Hearing Clearly

X

Pulling/Pushing Objects Overhead

X

Reaching Above Shoulder Level

X

Reaching Forward

X

Lifting Floor to Knuckle

10#

Lifting Seat Pan to Knuckle

10#

Lifting Knuckle to Shoulder

10#

Lifting Shoulder to Overhead

10#

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Physical Demands

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Essential – Absolute Necessity.

Marginal – Minimal Necessity.

Constantly – 5.5 to 8 hours or more or 200 reps/shift.

Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.

Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.

Rarely – Less than 0.25 hours or less than 2 reps/shift.

Physical Condition

Marginal

Constantly

Frequently

Occasionally

Rarely

Never

X

X

Walking

X

X

Climbing Ladders

X

Standing

X

Kneeling

X

Squatting (Crouching)

X

Twisting/Turning

X

Keyboard/Computer Operation

X

Gross Grasp

X

X

Hand/Arm Coordination

X

Pushing/Pulling(lbs. of force)

X

Carry

X

Transfer/Push/Pull Patients

X

Seeing Near w/Acuity

X

Feeling (Sensation)

X

X

Hearing Clearly

X

Pulling/Pushing Objects Overhead

X

Reaching Above Shoulder Level

X

Reaching Forward

X

Lifting Floor to Knuckle

10#

Lifting Seat Pan to Knuckle

10#

Lifting Knuckle to Shoulder

10#

Lifting Shoulder to Overhead

10#

When