Residential Aide - Courtlandt Community SRO

Phipps; New York (NY); On-site; USD 26,000 - 29,000; Full time

Job summary

Phipps Neighborhoods, the social service affiliate of Phipps Houses, seeks a Residential Aide to maintain front door security and supervise residents in a Courtlandt Community SRO. You will ensure a secure, orderly environment and assist with intake and house rules while supporting staff on site.

Candidates must hold a New York State Security Guard License and related certifications; a high school diploma or GED is preferred, and computer literacy is required.

Qualifications

• Candidates must be computer literate.
• New York State Security Guard License is required.
• 8hr. & 16 hr. Security Guard certification required.
• High School Diploma or GED preferred or previous experience.

Responsibilities

• Monitors all residents, staff and visitors entering and leaving the facility.
• Answers telephone and directs calls to appropriate staff member and/or department.
• Welcomes and introduces new clients; conducts preliminary intakes and reviews house rules.
• Prepare intake packages for new clients.
• Conducts vertical tours of the facility.
• Manages fire safety and other emergency procedures.
• Monitors fire alarm system and conducts fire drills.
• Makes daily rounds of the apartments.
• Maintains daily visitor and resident sign-in logs.

Skills

Computer literate

Education

High School Diploma or GED

Tools

Security Guard License

16 Hour Training

8 Hour Training

Job description

Residential Aide - Courtlandt Community SRO

Job Category: Human Services

Requisition Number: RESID002324

• Posted : September 11, 2026
• Full-Time
• On-site
• Rate : $19.50 USD per hour

Locations

Showing 1 location

New York, NY 10010, USA

Description

About Phipps Neighborhoods

Phipps Neighborhoods, the social service affiliate of Phipps Houses, has been a catalyst for community growth and empowerment for over 50 years. Our mission is focused on creating safe, inclusive spaces where community members can access education, career opportunities, and economic pathways. Serving approximately 14,000 New Yorkers annually, we address barriers to educational achievement, economic security, and career stability through three key program areas:

• Education and School-Day Programs: Offering pre-kindergarten services, community schools, after-school programs, and college access counseling.
• Sector-Focused Training and Employment Placement Pathways: Providing specialized training, employment placement pathways, Summer Youth Employment, Work Learning Grow initiatives, and aiding residents in accessing new employment opportunities.
• Community & Economic Empowerment Services: Enabling community progress through community centers, resident services, food access, financial literacy programs, and support accessing benefits and wellness services.

We collaborate with government, corporate, and philanthropic partners to effect significant and lasting social change, fostering thriving communities.

Position: Residential AideLevel -I

Reports to: Senior Residential Aide

Program - SRO

Primary Function

Maintains front door security and supervises residents living in SRO. Ensure adherence to program and facilitates a secure and functional environment for the residents.

Duties and Responsibilities

• Monitors all residents, staff and visitors entering and leaving the facility
• Answers telephone and directs calls to appropriate staff member and/or department
• Welcomes and introduces new clients as they arrive and, in the absence of an onsite counselor, does preliminary intakes and reviews house rules.
• Prepare intake packages for new clients.
• Conducts vertical tours of the facility
• Manages fire safety and other emergency procedures
• Monitors fire alarm system and conducts fire drills
• Makes daily rounds of the apartments.
• Maintains daily visitor and resident sign-in logs
• Conducts apartment inspections and pre-and-post-vacancy apartment inventory
• Prepares incident reports and enters them into the electronic data collection system
• In an emergency, contacts EMS, FDNY, or NYPD to address on site incidents
• Contacts Program Director AND PHSI staff regarding on site emergencies
• Attends professional development trainings in order to ensure all certifications are up to date
• Perform other tasks as deemed necessary by the Program Director and Senior RA.

Qualifications

• New York State Security Guard License
• 8hr. & 16 hr. Security Guard certification
• High School Diploma or GED preferred or previous experience
• Candidate must be computer literate.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Responsible

Advanced

Education

Preferred

High School Diploma or better.

Licenses & Certifications

Required

• Security Guard License
• 16 Hour Training
• 8 Hour Training

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.