Residential Aide, Atlantic House Men's Shelter

CAMBA; New York (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

CAMBA is seeking staff to support clients in residence, maintaining confidentiality and following health and safety protocols. The role includes assisting with bed-checks, dorm inspections, and distributing supplies, while ensuring meals and facilities are prepared and safe for clients.

Prepare and escort clients as needed, monitor behavior, and support social events. This position requires adherence to agency policies and teamwork within a shelter environment.

Responsibilities

• Maintain client confidentiality and professional relationships.
• Follow Universal Precautions and health procedures.
• Comply with federal, state, city, and CAMBA privacy policies.
• Inform clients of program changes in meetings.
• Assist with nightly bed-checks.
• Conduct dorm inspections to enforce policies.
• Intervene and diffuse inappropriate client interactions.
• Monitor client behavior and report changes to supervisor.
• Ensure delivery of personal and laundry products weekly.
• Sort, bag, and distribute bed linens and towels.
• Monitor laundry facilities and dryer use for new clients.
• Prepare and store client belongings securely.
• Escort clients as needed.
• Check food deliveries and prepare mealtime setups.
• Set up coffee and hot water; assist with meals.
• Plan and facilitate social or peer support events.

Job description

• Maintain professional relationships with clients and client confidentiality.
• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
• Update and inform clients of program changes (i.e., food services changes, laundry assignments, etc.) through individual and group meetings.
• Assist with client bed-check every evening.
• Conduct dorm inspection to ensure client compliance with facility policies.
• Intervene and diffuse inappropriate client interaction, as necessary.
• Monitor clients’ behavior and report client changes in behavior or personal care to Supervisor and/or appropriate social services staff.
• Ensure that clients receive personal care products and laundry products weekly, and replace any personal care items as needed.
• Sort, count, and bag bed linens, blankets, and towels (may wash, dry and fold).
• Distribute clean bed linens, blankets, pillows, and towels to clients.
• Monitor clients' use of laundry facilities, including running new client’s belongings through the dryer.
• Strip former clients' beds and lockers, sort, bag, label and document belongings, carry bags to storage area, and store bags for safekeeping.
• Identify, sort, bag, label and document valuable client belongings (i.e., electronics, cash, documents, etc.) and give to Supervisor for storage.
• Follow client belongings policy and retrieve personal property of former clients upon their return.
• Escort clients, as needed.
• Check food deliveries for quality and quantity of items and report any issues to Supervisor.
• Prepare kitchen and dining facilities for mealtimes and clean up after each meal.
• Heat and serve prepared foods according to Food Standards Policy (i.e., follow menu, set portion sizes, food service hygiene, check temperature of meals, etc.)
• Store food according to the Food Storage Policy (i.e., check temperature of refrigerators, rotate food, etc.)
• Prepare paper goods, setups and condiments for mealtimes.
• Set up coffee and hot water urns before each meal.
• May collect garbage in bags and remove to appropriate storage location.
• May prepare and serve lunch.
• May plan, coordinate and facilitate social and/or peer support events for clients.
• Tasks may be modified, expanded and/or assigned over a period of time.