Residential Admissions & Engagement Specialist

I Am Boundless, Inc.; Worthington (OH); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

401(k) Retirement Plan with 5% match

Paid Time Off

Medical Insurance

Flexible Spending Account

Dependent Care Account

Life Insurance

Disability Insurance

Tuition Discount Opportunities

Job summary

I Am Boundless, Inc. is seeking a Residential Engagement Coordinator to support admissions and discharges for residential treatment programs in Worthington, OH. You will coordinate documentation, liaise with guardians, providers and staff to ensure timely admissions and high-quality care.

Required: Bachelor’s in a human-services field, 2+ years in residential/behavioral health, knowledge of ICFIID, strong organization and communication skills, and a valid Ohio driver’s license.

Qualifications

• Bachelor’s degree in psychology, social work, education, or other human services related field preferred.
• Two or more years of experience in a residential or inpatient facility, or working in intellectual/developmental disabilities or behavioral health services; preferably with co-occurring IDD/behavioral health conditions.
• Strong knowledge of ICFIID standards and regulations.
• Two or more years of experience with compliance and quality initiatives preferred.
• Working knowledge of local, state, and federal rules and regulations for services for behavioral health, developmental disability, and autism services; preference given to those with knowledge of ICF or PRTF regulations.
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to manage time effectively with strong skills in prioritizing workload, follow through, and handling several tasks simultaneously to ensure strict timelines are met.
• Ability to communicate effectively through verbal and written mediums.
• Must have reliable transportation. Valid Ohio Driver’s License with Ohio Bureau of Motor Vehicles; proof of car insurance; insurable driving record (five points or fewer).

Responsibilities

• Coordinate, workflow, and documentation for admissions and discharges for residential treatment programs to support smooth transitions for those served.
• Engage professionally with individuals, guardians, team members, and external partners with a focus on customer satisfaction and quality care.
• Ensure all systems are in place to process admissions in a timely manner and facilitate admission processes (gather collateral and admission documentation).
• Coordinate with guardians, providers, and external partners; facilitate adherence to program admission requirements.
• Collaborate with program and clinical staff, quality and compliance departments, external payers, and regulatory bodies to support quality initiatives and ensure accreditation requirements are met.

Skills

Communication

Organizational skills

Time management

Teamwork

Verbal & written communication

Driver's license

Reliable transportation

Education

Bachelor’s degree in psychology, social work, education, or related human services field

Job description

I Am Boundless, Inc. is seeking a Residential Engagement Coordinator to support admissions and discharges for residential treatment programs in Worthington, OH. You will coordinate documentation, liaise with guardians, providers and staff to ensure timely admissions and high-quality care.

Required: Bachelor’s in a human-services field, 2+ years in residential/behavioral health, knowledge of ICFIID, strong organization and communication skills, and a valid Ohio driver’s license.