Resident Support Technician - Addiction Treatment Center

Passages-7; Port Hueneme (CA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Benefits package

Student loan repayment assistance

Job summary

Passages in Port Hueneme, CA is seeking a Resident Support Technician to be the primary contact for residents, ensuring their safety and program compliance. This in-person role requires the 3:00pm–11:30pm shift with weekend availability.

The position involves intake support, daily activity scheduling, detox monitoring, bag searches, urinary drug screens, and strict adherence to facility rules. A HS diploma or GED is required; CPR/First Aid and CA driver license are also needed.

Qualifications

• High School Diploma or GED required; associates or bachelors preferred.
• Current CPR / 1st Aid certification required.
• California Driver License with good driving record.
• Pre-employment screenings including TB, background, and drug tests.

Responsibilities

• Assist intake, handle calls, room changes, and passes.
• Assist residents with daily schedules and activities.
• Monitor detoxification through regular checks at set intervals.
• Conduct bag searches and collect UDS as directed.
• Ensure compliance with facility rules and guidelines.

Skills

Communication skills

Time management

Crisis intervention

Confidentiality

Education

High School Diploma or GED

Associates or Bachelors preferred

Tools

Microsoft Word

Microsoft Outlook

Job description

Join the Team at Passages – Resident Support Technician Positions Available!Join the team at Passages, rated the #1 Rehab in the World by Healthcare Global! Passages offers the most exclusive holistic, Non-12 Step drug and alcohol addiction program available today. Our caring and passionate team at Passages has successfully helped thousands of people struggling with drug and alcohol dependency.We are seeking a Resident Support Technician to be the primary contact for residents, ensuring their safety and compliance with the program. This role is an excellent opportunity, particularly for individuals seeking healthcare experience.Position: Resident Support TechnicianLocation: In-Person, Port Hueneme, CaliforniaCurrent Shift Available: 3:00pm - 11:30pm (must be available to work at least one weekend day)Duties may include but are not limited to:Assisting in the intake process, handling incoming calls, room changes, and passes.Assisting residents with daily schedules and activities.Monitoring resident detoxification process by regularly checking on residents according to assigned intervals.Conducting bag searches, random searches, and collecting UDS (Urine Drug Screens) from residents as directed.Ensuring resident compliance with facility rules and guidelines.Requirements:Education: High School Diploma or GED equivalent required; Associates or Bachelors degree preferredDriver's License: Current, valid California Driver License with a good driving record (per company discretion)Additional Qualifications:Regular driving of company vehicles.Regular local travel among company locations.Must fulfill pre-employment conditions: tuberculosis screening (annually thereafter), background check (including criminal and driving record check), drug screening, and reference checks. Ongoing monitoring and screenings during employment in accordance with the law and company policy.Why Join Us:Be a part of a dedicated team committed to helping individuals on their path to recovery.Gain valuable experience in a healthcare setting.Very Competitive rates and a robust benefits package, including student loan repayment assistance.Qualification Guidelines:Knowledge, Skills, and Abilities:Good written and verbal communication skillsSkills in time management and crisis interventionBasic knowledge of chemical dependency and psychological disordersAbility to summarize pertinent clinical information via written documentationMust be able to address and prioritize multiple task demands within established time framesMust be flexible in work hours in order to meet facility needsMust maintain self-control in volatile or hostile situations, such as when verbally or physically confrontedMust be able to set therapeutic limits and maintain therapeutic distance with clients and maintain therapeutic boundaries with clients during treatment and after dischargeAble to maintain confidentialityExceptional customer service skillsBasic computer skills including Word and OutlookKnowledge of HIPAA preferredAbility to use PPE as directedExperience dealing with patients or clients in a hospital or mental healthcare facility preferredEducation / Experience / Credentials:High School Diploma or GED equivalent required; Associates or Bachelors degree preferredExperience in a chemical dependency setting preferredCurrent CPR / 1st Aid certification requiredCurrent, valid California Driver License with good driving record (in sole discretion of company) requiredExperience dealing with patients or clients in a hospital or mental healthcare facility preferredPhysical Demands:Normal demands associated with an office and residential environmentFrequently stand, walk, and sitFrequently reach above, at, or below waist heightFrequently kneel, bend, stoop, turn, and twistFrequently lift and carry up to 10lbs., occasionally 20-50lbsWork on computers for periods of timeRecognize facesDistinguish colors as necessaryHear sufficiently and speak clearly on the telephone, in person, and in the environment, identify and distinguish sounds associated with the workplaceSee adequately to read computer screens and written documents necessary to the positionWork EnvironmentOffice environment with moderate noise levelResidential environment with moderate noise levelOtherThis position requires regular driving of company vehicles.This position requires local travel among company locations.