Monitor II - Part Time

Turning Point of Central California Inc; Fresno (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

On-the-job training

Career development

Mileage reimbursement

Diversity and inclusion

Team-oriented environment

Job summary

Turning Point of Central California, Inc. is seeking a Quest House Monitor II to supervise residents in a residential treatment setting. The role emphasizes safety, guidance on program expectations, and resource connections within a supportive recovery environment.

Responsibilities include conducting rounds, documenting incidents, and maintaining confidential records while collaborating with the care team to ensure safe, compliant operations.

Qualifications

• High School Diploma/GED or college degree from an accredited institution.
• Two years of monitor experience in a residential SUD facility preferred.
• CPR and First Aid training preferred and must be obtained within 30 days of hire.
• Ability to read and write in English at required level.
• Must pass pre-employment health, drug and TB screenings.

Responsibilities

• Provide constant supervision and monitoring of resident clients.
• Monitor compliance with program rules, schedules and chores.
• Maintain accurate records of resident activity and departures.
• Conduct rounds and checks of all areas used by residents and property.
• Document incidents, progress, risks, and concerns promptly and accurately.
• Offer guidance on program expectations and community resources.
• Collaborate with team members to ensure coordinated resident supervision.
• Maintain confidentiality per HIPAA and CFR 42.

Skills

English reading/writing

Driver's license

Office 365/Teams/Zoom

CPR & First Aid

Background check clearance

Education

High School Diploma or GED

College degree (preferred)

Tools

Office software

Job description

JOB SUMMARYThe Quest House Monitor II reports to the Management Team that oversees the position and is primarily responsible for contributing to a supportive, safe recovery environment. The Monitor’s role is to maintain client safety and support client recovery by providing clients with guidance on program expectations and available resources in a Residential Program for Substance Use Disorder Treatment.ESSENTIAL JOB RESPONSIBILITIESProvide constant and vigilant supervision and monitoring of resident clients in the program.Monitor resident compliance with program guidelines, rules, schedules and chore assignments.Be professional, attentive, and responsive to calls, emails, or individuals entering and exiting the facility. Maintain accurate records of resident and departures utilizing the appropriate forms.Conduct and document frequent rounds and checks of all areas occupied by residents, including the facility perimeter, to observe behavior, confirm resident count, check on resident’s well-being and identify maintenance, safety or security issues at prescribed random intervals.Generate timely, accurate and detailed records of resident incidents, interactions, behavior, progress, risks, or potential concerns.Act as a resource for residents, offering guidance on program expectations and available community resources that may support residents throughout their treatment and recovery.Communicate, share insights, collaborate and work closely with other team members to provide updates on residents to ensure supervision is coordinated and effective.Maintain confidentiality, respect the confidential nature of conversations with residents and adhere to professional ethics and legal guidelines. (HIPAA and CFR 42 Regulations).Develop and maintain respectful and empathetic professional relationships and establish and maintain clear professional boundaries.Administer urine or oral swab specimen collection tests for resident drug screens and process specimens using approved procedures.Conduct routine resident security screenings and searches, including personal property, rooms, vehicles and body scans. Ability to be a resource for other staff performing searches.Monitor the video surveillance system.Provide clerical support with ordering supplies, filing, and other general office duties as needed.Conduct inspections of the company vehicles to maintain operational safety standards, complete vehicle reports, and address any vehicle maintenance or repair needs.Assist with resident intakes and orientation for new residents, including a tour of the facility, review of the resident guidelines, services, activities, group schedule, and completion of the intake forms.Will think and act quickly and efficiently in emergencies.Will drive on Agency business.Physical presence at the program is required.ESSENTIAL JOB REQUIREMENTSHigh School Diploma/GED, and/or a college degree from an accredited College.Two (2) years of experience in a monitor position working in a Substance Use Disorder Residential Treatment Facility or equivalent education in Substance Use Disorder Treatment or related field is preferred.Current certified training in CPR and First Aid is preferred. It must be obtained within thirty (30) days after being hired.Ability to work with individuals and staff members of diverse cultural backgrounds.Ability to read and write in English at a level sufficient to successfully perform required duties.Understand oral and written instructions.Must complete minimum required hours of personal training related to the SUD, Mental Health and Social Work Fields on an annual basis.Ability to generate timely, legible, accurate and appropriate documentation of communications, behaviors, and routine facility events as they occur.Ability to make informed and ethical decisions in complex and sensitive situations.Ability to operate modern office equipment, including computer equipment and specialized software applications and programs.Basic computer skills in Office 365, Teams, Zoom and other communication/meeting platforms.Possess a valid driver’s license and have access to a dependable means of transportation that is properly insured and operated in accordance with all laws. Agency insurer authorization is required.Ability to pass a pre-employment criminal background check and maintain program compliance.Ability to pass a pre-employment health screen, drug screen, and TB test and maintain program compliance.COMPANY BENEFITSOn the job training including paid professional development and career developmentRewarding work environment with excellent opportunities for career growthMeaningful relationships with your co-workers and the individuals we serveFamily-oriented environmentMileage reimbursement for travelWe are a diverse, inclusive and equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (40+), disability status, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, protected military or veteran status, or any other characteristic protected by law.Turning Point of Central California, Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Turning Point of Central California, Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.