Resident Services Specialist

Apartment Management Consultants; Sacramento (CA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Vacation & Sick Time

Health and Wellness Programs

401K with Employer Match

9 Paid Holidays

Employee Referral Incentives

Bonus and Commission Opportunities

Employee Rent Discount Program

Professional Development Training

Insurance (Medical, Dental, Vision, L…

Job summary

Apartment Management Consultants (AMC) is seeking a Resident Services Specialist to support property operations, show and lease apartments, and handle tenant needs. This role emphasizes customer service, maintenance coordination, and accurate record keeping.

You will work with tenants and staff to maintain grounds, process applications, deposits, move-ins, renewals, and rent collections, while upholding company policies.

Qualifications

• Prior customer service or sales experience required.
• Experience with property maintenance and basic handyman tasks.
• Knowledge of using common hand tools.
• Ability to maintain logs and records with attention to detail.
• Strong communication and relationship-building with residents and colleagues.
• Familiarity with rental applications and screening processes.

Responsibilities

• Take responsibility for daily repair and upkeep of the property and property grounds.
• Prepare units for occupancy and show.
• Perform leasing duties such as completing applications, collecting deposits, and assists with the move in and renewal process.
• Collect delinquent rents.
• Handle resident requests and complaints.

Skills

Customer service

Sales experience

Handyman experience

Hand tools

Attention to detail

Communication

Relationship building

Teamwork

Rental policies knowledge

Job description

Apartment Management Consultants (AMC) is a leader in the property management industry. Our passion for helping people, creating authentic relationships, and common values has established a working environment that undeniably stands out. Every day our associates have the opportunity to collaborate together in a thriving culture with a determined attitude that inspires and rewards original ideas. AMC provides significant career advancement opportunities, competitive compensation, benefits, and incentive programs.

We are currently seeking a Resident Services Specialist!

Responsible for maintaining the efficient operation and upkeep of the property building and grounds in a supportive role as well as showing and leasing apartments, townhomes, or condominiums to prospective residents.

Responsibilities Include

• Take responsibility for daily repair and upkeep of the property and property grounds
• Prepare units for occupancy and show
• Perform leasing duties such as completing applications, collecting deposits, and assists with the move in and renewal process
• Collect delinquent rents
• Handle resident requests and complaints

Requirements

• Previous customer service and/or sales experience
• Property maintenance/handyman experience
• Knowledge of and ability to operate various hand tools
• Self-motivated with attention to detail and accurately maintain required logs and records
• A positive attitude and an ability to communicate and work well with others
• Ability to maintain positive relationships with internal and external contacts
• Strong communication skills
• Knowledge of required application information, screening processes, and policies regarding rentals

Additional Information

Apartment Management Consultants (AMC) is a leader in the property management industry. Our passion for helping people, creating authentic relationships, and common values has established a working environment that undeniably stands out. Every day our associates have the opportunity to collaborate together in a thriving culture with a determined attitude that inspires and rewards original ideas. AMC provides significant career advancement opportunities, competitive compensation, benefits, and incentive programs.

Compensation

Full-Time $24.00 to $26.00 per hour

• Vacation & Sick Time for Full & Part-Time Employees
• Health and Wellness Programs
• Empower 401K and Roth IRA- Including Free Financial Advisors and Employer Match
• 9 Paid Holidays per year
• Employee Referral Incentives
• Bonus and Commission Opportunities
• Employee Rent Discount Program
• Professional Development Training
• Medical, Dental, Vision, Life, Accident, Critical Illness, Hospital Indemnity, and Short-Term Disability coverage is available

*Outlined benefits are subject to change and may vary based on location or employee status*

Equal Opportunity Statement

AMC, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, national origin, sex (including pregnancy, sexual orientation and gender identity), age, disability or genetic information.

Background Screening

Candidates will be required to pass a background and drug screening. A conviction will not necessarily disqualify a candidate from employment. Qualified Applicants with arrest or conviction records will be considered for employment.

Only qualified candidates will be contacted.

https://www.liveamc.com/CAwageinfo