Resident Services & Operations Coordinator

Highland Springs by Erickson Senior Living; Highlands Ranch (CO); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical, dental & vision

Annual wellness reimbursement

PTO + volunteer hours

401k with 3% match

Onsite medical centers

Dining discount

Growth opportunities

Education assistance & courses

Job summary

Wind Crest by Erickson Senior Living in Highlands Ranch, CO is hiring a General Services Coordinator to serve as a customer service champion. You will answer calls, route work orders, and support housekeeping schedules while maintaining accurate program records.

The role involves handling interoffice mail, managing vendor information for billing, and ensuring a smooth day-to-day operation in a continuing care retirement community.

Qualifications

• Strong Computer skills including the ability to create documents, and work within our in-house, company-specific programs required

Responsibilities

• Assist with office work, and distribution of interoffice mail.
• Answer calls, take requests, and follow up on work orders from residents and staff.
• Enter, distribute and complete all work orders
• Maintain the schedules and work orders for Housekeeping.
• Organize, maintain and update the program records, including residential apartment and vendor information for billing purposes.
• Maintain inventory of office supplies for General Services.

Job description

Wind Crest by Erickson Senior Living in Highlands Ranch, CO is hiring a General Services Coordinator to serve as a customer service champion. You will answer calls, route work orders, and support housekeeping schedules while maintaining accurate program records.

The role involves handling interoffice mail, managing vendor information for billing, and ensuring a smooth day-to-day operation in a continuing care retirement community.