Resident Services Navigator

Gene B. Glick Company; Savannah (GA); On-site; USD 38,000 - 54,000; Full time

Job summary

Gene B. Glick Company seeks an experienced Resident Service Coordinator for the Rendant apartment community in Savannah, GA.

The role provides resident support, case management, and development of services designed to support stability and quality of life for residents. The RSC will coordinate with property and regional managers, design and implement programs, build community partnerships, collect data on outcomes, and ensure services align with program plans and standards.

Qualifications

• Bachelor of Social Work, Gerontology, Psychology, Counseling or equivalent combination.
• 2–3 years of progressively responsible experience in social service delivery.
• Proficient with PC-based word processing and spreadsheet software.
• Advocate, organize, and problem-solve for the population served.
• Able to work evenings and weekends.
• Must have a valid Driver’s License in the state of residence.
• Effective verbal and written communication; English reading proficiency.
• Spanish fluency a plus.

Responsibilities

• Resident Case Management: complete intake and annual assessments; develop service plans; re-assess as needed.
• Maintain records of resident interactions, goals, and outcomes.
• Follow up on lease violations and assist with eviction-prevention efforts.
• Resident Programming and Engagement: work with the team to align services with the resident services plan and standards; implement programs; oversee regular onsite activities.
• Develop relationships with community organizations and providers for referrals and onsite services.
• Accurately collect and record data to measure outcomes for residents and programs.

Skills

Communication

Organizational

Problem solving

Teamwork

Time management

Spanish (basic)

Driver's license

Education

Bachelor in Social Work/ Gerontology/ Psychology/ Counseling

Tools

Word processing

Spreadsheets

Job description

Gene B. Glick Company seeks an experienced Resident Service Coordinator for the Rendant apartment community in Savannah, GA.

The role provides resident support, case management, and development of services designed to support stability and quality of life for residents. The RSC will coordinate with property and regional managers, design and implement programs, build community partnerships, collect data on outcomes, and ensure services align with program plans and standards.