Resident Services & Engagement Manager

Wake Robin; Shelburne (VT); On-site; USD 61,000 - 75,000; Full time

Benefits offered by this job

Health benefits

403b retirement plan

Paid time off

Flexible scheduling

Continuing education support

On-site meals

Employee referral bonus

Job summary

Wake Robin is seeking a compassionate Resident Services Manager to support wellbeing, independence, and engagement for residents in our Independent Living community in Shelburne, Vermont.

The role provides leadership for transportation and salon services, and acts as a trusted resource for residents and families by connecting them with programs and community resources that enhance quality of life.

Qualifications

• Bachelor’s degree in social work or related field is required.
• Strong relationship-building and communication skills are essential.
• Leadership and coordination experience in aging, healthcare, or senior living settings preferred.

Responsibilities

• Leads and collaborates with the Director of Health and Resident Services to set service priorities for independent living residents.
• Oversees transportation and salon services, including scheduling, billing, and budgeting.
• Cultivates relationships with external vendors and screens providers for compliance and safety.
• Supports residents and families in navigating community resources and transition processes to Linden Health Center.

Skills

Relationship-building

Communication skills

Leadership

Organization

Delegation

Project management

Education

Bachelor’s degree in social work or related field

Job description

Wake Robin is seeking a compassionate Resident Services Manager to support wellbeing, independence, and engagement for residents in our Independent Living community in Shelburne, Vermont.

The role provides leadership for transportation and salon services, and acts as a trusted resource for residents and families by connecting them with programs and community resources that enhance quality of life.