Resident Services Director - LVN LPN RN

Sagora Senior Living; San Antonio (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Telemedicine service

On-Demand Pay

Discount program

Health/Dental/Vision/Disability/Life

401(k) Retirement Savings Plan with 2%

Paid time off and Holiday pay

Tuition Assistance

Job summary

Sagora Senior Living, Inc. in San Antonio, TX, seeks a Resident Services Director to lead the resident services team across care planning, staff coordination, and physician collaboration. You will ensure high-quality care for residents and communicate with families to support transitions.

The role requires nursing licensure (RN or LVN) and management experience in assisted living or memory care. You will manage scheduling, regulatory compliance, and move/transition coordination while maintaining

Qualifications

• Must be a graduate of an accredited school of nursing with RN or LVN licensure.
• 1+ years of management experience in an Assisted Living or Memory Care community.

Responsibilities

• Oversee recruitment, hiring, training, supervision, and evaluation of caregivers.
• Plan and delegate work assignments, ensuring effective scheduling.
• Provide case management services to residents and coordinate with physicians.

Skills

Staff leadership

Care planning

Family communication

Scheduling

Regulatory compliance

Education

RN License

LVN License

Job description

Resident Services DirectorAre you a dependable and caring nurse who has a passion for senior adults? Do you desire to have a career where you can utilize your leadership skills and know that you are making a difference? If so, we have a position for you! Sagora Senior Living is in search of a hard-working and compassionate Resident Services Director to join our team! The Resident Services Director leads the resident services department by coordinating staffing needs, developing care plans, working with physicians and discharge planners, and communicating with family members all while providing the highest-quality care to our seniors. We believe in the importance of work life balance and provide overnight clinical support from our On Call RN team.Join our team at one of our senior living communities offering independent living, assisted living, or memory care, where we put Residents First while being team-focused and quality-centered. We put Residents First, and our team members matter! At Sagora, we invest in and empower our team members to move upward within the company and in their careers. Based on team member surveys, we are certified as a Great Place to Work! Apply now to join our dedicated team that cares, just like you!Our Core Values are Commitment, Empowerment, Communication, Excellence, and Teamwork!Did you know that our name Sagora comes from the combination of two words – Sage, which means wisdom or wise person, and Agora, which means a gathering place. Our communities are a gathering place of wisdom!Position Details:Community Name: Lynridge of San AntonioAddress: 15430 Huebner RdPhone number: [phone]Status: Full-timeBenefits:Company-paid telemedicine service for all full-time benefit-eligible team membersOn-Demand Pay – request a pay advance!Discount and rewards program – use for electronics, food, car buying, travel, fitness, and more!Health/ Dental/ Vision/ Disability/ Life InsuranceFlex Spending AccountDependent Care Flex PlanHealth Savings Account401(k) Retirement Savings Plan with company matching!Paid time off and Holiday payTeam Member Assistance Program – counseling services at the other end of the phone!Discounted Meal TicketsReferral Bonus Program – earn money for referring your friends!Tuition Assistance (for programs directly related to team member's position)Lasting relationships with our residents who have so much wisdom to share!What does a Resident Services Director at Sagora do?Oversee recruitment, hiring, training, supervision, and evaluation of all caregivers to assure quality servicesPlan and delegate work assignments, ensuring effective schedulingProvide case management services to residentsFacilitate and encourage family involvement with residentsAssist in coordination of resident move-in and move-out to ensure a smooth transition for resident and familyInvestigate incidents, identify safety hazards, and implement corrective actions in a timely mannerDevelop and monitor resident service plansEnsure regulatory compliance and participate in management and agency surveysWhat do you need to be a Resident Services Director?Must be a graduate of an accredited school of nursing, RN or LVN1 or more years of management experience in an Assisted Living or Memory Care community in a similar roleMust be able to communicate effectively with residents, families, physicians, and associatesStrong written communication and computer skillsAvailability to work outside of normal operating hours including evenings and weekends is requiredMust possess or be willing to acquire a valid driver's license to drive on company time as neededSagora does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services.Sagora is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.