Resident Services Coordinator

LGARPA Corp; Turtle Creek (Allegheny County); On-site; USD 42,000 - 60,000; Full time

Job summary

LGAR Health and Rehabilitation Center is seeking a Resident Services Coordinator to lead discharge planning, social services coordination, and resident advocacy. The role emphasizes timely MDS input, family communication, and regulatory compliance within a skilled nursing setting.

The Coordinator will manage admissions, care planning, and cross-functional team conferences while ensuring high-quality service and adherence to facility policies.

Qualifications

• Experience coordinating social services and discharge planning (MDS completion) per regulatory requirements.
• Knowledge of federal, state and local standards and facility protocols.
• Strong record-keeping, documentation and communication skills.

Responsibilities

• Develop Social Service care plans for each resident and complete MDS sections on time.
• Complete Social History Assessment, Initial Discharge Evaluation, PASSAR validation and Trauma Informed Care questionnaire on admission.
• Coordinate discharge planning including NOMNC, ABN, home health referrals and transitions conferences.
• Assist with arranging post-SNF care needs and DME paperwork.
• Submit Social Security Representative Payee and Veterans Benefits; coordinate Medicaid applications with family.
• Serve as Resident Grievance officer and coordinate resolutions.
• Assist with Admission Process: tours, paperwork, demographics, inquiries; cover in absence of Admission/Marketing Director.
• Attend resident care conferences and participate in Quality Assurance committee.

Job description

General Purpose: This position exists to assist the residents and their families with psychosocial needs and discharge planning. The incumbent must perform their responsibilities in accordance with current federal, state, and local standards, guidelines, regulations and protocols that govern our facility.

• Develop Social Service care plans for each resident and complete assigned sections of the MDS in a timely manner in accordance with regulatory requirements
• Complete Social History Assessment, Initial Discharge Evaluation, PASSAR validation and Trauma Informed Care questionnaire on admission.
• Coordinate all aspects of discharge planning to include NOMNC, ABN, associated appeals, Home Health Care referrals, referrals to transitions programs as appropriate and conferences with resident, family, and appropriate staff
• Assist with arranging post SNF care needs not limited to home health care referrals and DME paperwork
• Complete and submit Social Security Representative Payee and Veterans Benefits as needed. Coordinate submission of Medicaid applications with resident/family and outside agency/attorney
• Serve as the Resident Grievance officer and coordinates resolution with identified departments
• Assist with the Admission Process: tours, paperwork, demographics, inquiries. Coordinate all aspects of Admission process in the absence of Admission/Marketing Director
• Attend and participate in resident care conferences
• Participates as member of Quality Assurance committee
• Attend, participate and lead continuing education programs designed to keep staff informed of regulatory changes and orient employees to Resident Rights and Prevention of Abuse and Neglect
• Demonstrate effective record keeping and narrative documentation in alliance with required government forms and facility forms
• Interact with staff and department heads in a timely manner regarding any needs. Provide counseling services to residents and families within scope of knowledge.

Full-Time/Part-Time Full-Time

Position Resident Services Coordinator

EOE Statement The LGAR Health and Rehabilitation Center {LGAR) is an equal opportunity employer. Federal and State laws prohibit discrimination in employment practices based on color, religion, sex, age, non related handicap, disability, ancestry, national origin, or any other characteristic protected by law.

This position is currently accepting applications.