Resident Services Coordinator

Mutual Housing; Sacramento (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision Kaiser plan

Employee Assistance Program

Paid time off & 16 paid holidays

401K plan with 6% match

Job summary

Mutual Housing is seeking a Resident Services Coordinator in Sacramento, CA to connect residents with housing stability resources, benefits, and community programs. This role requires bilingual abilities and a focus on empowering low-income communities through supportive services.

You will work 40+ hours weekly, Monday to Friday, at Lemon Hill/Sky Park locations, with compensation of $23.00 per hour. Responsibilities include crisis support, referrals, and coordination with Property Management,

Qualifications

• 1+ year experience in social services; property-based experience is a plus.
• Proficiency in Cantonese, Vietnamese or Mandarin is required.
• Knowledge of diverse, low-income communities and strong interpersonal skills.
• Basic Microsoft Office skills; CPR/First Aid & food safety certs provided.

Responsibilities

• Support residents with housing stability, public benefits, budgeting, and referrals.
• Provide mediation, crisis support, and coordination with Property Management.
• Build relationships with residents and host community-building activities.
• Connect residents with local programs, services, and leadership opportunities.
• Maintain accurate documentation, reporting, and service plans.

Skills

Communication

Judgment

Relationship building

Cultural competency

Tools

Microsoft Office

Job description

Position: Resident Services Coordinator
Location:Lemon Hill/ Sky Park - Sacramento, CA
Hours:40+ Hours per week
Schedule: Monday-Friday
Compensation: $23.00 per hour

Job Summary:

Our Resident Services team connects Mutual Housing affordable housing residents with opportunity through a wide range of direct services and community building strategies. Resident Services Coordinators (RSCs) are responsible for providing a variety of services that promote these goals.

Responsibilities:

• Support residents with housing stability, public benefits, budgeting, and referrals
• Provide mediation, crisis support, and coordination with Property Management
• Build relationships with residents and host community-building activities
• Connect residents with local programs, services, and leadership opportunities
• Maintain accurate documentation, reporting, and service plans

Qualifications:

• 1+ year experience in social services (property-based experience a plus)
• Proficiency in Cantonese, Vietnamese or Mandarin is required.
• Cultural competency and experience working in diverse, low-income communities
• Strong communication, judgment, and relationship-building skills
• Basic Microsoft Office skills; CPR/First Aid & food safety certs (provided)

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Join Mutual Housing California’s Mission to Build Equitable Communities!

Are you passionate about affordable housing and empowering communities? Do you believe in creating vibrant, inclusive neighborhoods where everyone can thrive? Mutual Housing California is seeking dedicated professionals to join our innovative team and advance our mission of developing, managing, and supporting sustainable affordable housing where residents are partners in creating equitable communities.

Our team is our strength!

When you join Mutual Housing California you will be surrounded by affordable housing professionals who are an experienced force for revitalizing low-income communities by strengthening neighborhood assets and developing community leadership.

About Mutual Housing

At Mutual Housing California, we are driven by a powerful mission: to develop and manage sustainable affordable housing that strengthens neighborhood assets and empowers resident leaders. Founded with the vision of revitalizing low-income communities, we are a locally controlled nonprofit committed to addressing historic inequities by creating high-quality, affordable housing in safe, healthy neighborhoods. Our residents are at the heart of everything we do, partnering with us to build thriving, equitable communities.

We look forward to meeting you!

If you’re inspired to join a mission-driven team dedicated to affordable housing and community empowerment, we want to hear from you!

Together, let’s create sustainable, affordable housing where residents and communities thrive!

Our compensation and benefits show how much we value our team.

• Medical, Dental, Vision, & Employee Assistant Program: Kaiser plan fully covered for Employee and dependents
• Optional Life, Long Term Disability, Critical Illness, Identity Theft Protection and Accident Insurance
• Generous paid time off, including 16 paid holidays which includes the week between Christmas and New Years
• 2 Floating Holidays (16 hours)
• 401K Plan with company match up to 6%