Resident Services Coordinator

Shp-Management; Pine Hill (NJ); On-site; USD 54,000 - 66,000; Full time

Job summary

SHP Management is seeking a Full Time Resident Services Coordinator for our Pine Hill, NJ property and our Wildwood, NJ site. The role oversees coordination of non-sheltered resident services, with travel between locations required to support residents in accessing resources and maintaining independence.

The position emphasizes advocacy, collaboration with on-site and external agencies, and ensuring timely documentation. Bachelor's degree in human services and MS Office proficiency are required.

Qualifications

• Bachelor’s degree in human services or related field.
• Demonstrated competency with Microsoft Office.
• Excellent communication skills both oral and written.

Responsibilities

• Coordinate and implement social, medical, psychological, and rehabilitative services.
• Assist residents and serve as liaison between residents and management.
• Collaborate with on-site staff, state, federal and community agencies.
• Maintain confidential documentation and HUD-reporting as required.

Skills

Microsoft Office

Excellent communication

Organizational skills

Time management

Collaborative skills

Education

Bachelor’s degree in human services or related field

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full-time Regular Pine Hill, NJ, US

2 days ago Requisition ID: 1719

Salary Range: $60,000.00 To $60,000.00 Annually

Full Time Resident Services Coordinator

SHP Management, a leader in the affordable housing market, has an immediate opening for a Full Time 40 hour/week Resident Services Coordinator to join our team and provide services to our 360-unit family property located in Pine Hill, NJ and to our 100-unit elder/disabled site in Wildwood, NJ. Travel is required.

POSITION SUMMARY

The Resident Services Coordinator is responsible for the coordination of non-sheltered needs of the resident population. Effective service provision is encouraged through cooperation within the management team to enhance the residents’ ability to live independently and safely in their community. The Resident Services Coordinator is directly supervised by the Senior Resident Services Coordinator for that region.

ESSENTIAL FUNCTIONS

Duties may include, but are not limited to the following areas:

• Knowledge of community support resources, the eligibility for accessing these services and the delivery methods.
• Ability to empower residents to make personal decisions, increase self-esteem and maximize independence.
• Ability to provide advocacy for the resident population.
• Ability to collaborate with on-site staff, state, federal and community agencies.
• Ability to establish trust, to listen and to assist residents in defining their problems and identifying possible resources and solutions.
• Possess organizational and time management skills and flexibility.
• Serve as a liaison between residents and management.
• Coordinate and implement programs of social, medical, psychological, and rehabilitative services.
• Improve the quality of life within the development.
• Establish appropriate on-site educational and wellness programs.
• Provide direct interventions and crisis interventions to residents.
• Develop effective working relationships with federal, state and local community agencies and service providers.
• Provide support and referrals to local, state, and federal agencies and service providers.
• Maintain documentation of interventions, services, and communication in a confidential manner.
• Complete and submit necessary HUD reports and other documentation as required.

QUALIFICATIONS: SKILLS & ABILITIES

• Bachelor’s degree in human services or related field
• 2 to 5 years’ experience required
• Demonstrated competency with Microsoft Office required
• Excellent communication skills both oral and written
• Previous housing experience preferred
• Ability to accept responsibility and account for his/her action
• Trait of being dependable and trustworthy
• Ability to utilize available time to organize and complete work within given deadlines
• Ability to work at a sustained pace and produce quality work