Resident Services Coordinator

Cesar-Chavez-Foundation; Phoenix (AZ); On-site; USD 32,000 - 52,000; Part time

Job summary

The Cesar-Chavez Foundation is seeking a Community Services Coordinator to support after-school programs and connect residents with essential resources. This on-site, part-time role focuses on youth mentorship, program supervision, and building partnerships within the housing community.

Responsibilities include coordinating activities, engaging with families, managing reports, and ensuring compliance with HUD requirements where applicable.

Qualifications

• Uphold ethical standards and professionalism in all interactions.
• Experience in program management, resident services, and community programs.
• Ability to work on-site, Monday–Friday, 9:00 AM–6:00 PM.
• Must pass Live Scan fingerprinting/background check and provide TB test results.
• Preferred bilingual Spanish proficiency.

Responsibilities

• Engage with residents to provide outreach and resources.
• Supervise after-school program and related activities.
• Collaborate with Property Management to enhance resident services.
• Coordinate and distribute donations to seniors and families.
• Maintain records, reports, and confidential information with diligence.

Skills

Community outreach

Leadership

Organization

Communication

Education

12 college units/related experience (Case Management, Outreach, or Community Services)

Tools

MS Office (Word/Excel)

Adobe

Canva

Job description

Are you passionate about making a difference in your community? Do you believe in the power of education, mentorship, and support to transform lives? We are seeking a dedicated and compassionate individual to join our team as a Community Services Coordinator. In this unique and rewarding role, you will have the opportunity to inspire and mentor children in our after-school program while also connecting residents to valuable resources and services. You'll be at the heart of a low-income housing community, working hands-on to create positive change, empower youth, and uplift families. If you are ready to be a catalyst for transformation and make a meaningful impact, we’d love to hear from you!
The Foundation is a non-profit organization that serves low-income families in California, Arizona, New Mexico, and Texas through affordable housing and social service programs.
Working in the Community Services department, under the direction of the Regional Program Coordinator, the Community Service Coordinator implements and supervises the After School Program, Resident Services, and related activities to ensure their success and impact.
This entry-level, part-time role requires strong decision-making, leadership, and skills in community planning and outreach. A passion for working with children and the ability to serve as a positive role model are essential, as you will inspire young minds and help guide their development. You will actively engage with residents, providing essential support and resources while building relationships that foster a connected and thriving community. Key duties include resident outreach, program supervision, and collaboration with Property Management to develop partnerships and enhance resident services. As a vital link between residents and resources, you will help create a welcoming environment where children and families can grow and succeed.

Minimum Qualifications: Uphold Ethical Standards: Maintain all ethical practices of the Foundation by serving the community with character, integrity, dignity, and professionalism

Program Management: Manage the Si Se Puede Community Centers Program, Senior Services, and ensuring compliance with site HUD requirements.

• Program Administration: Prepare activity materials, provide case management assistance, manage petty cash and conduct a daily log.
• Behavior and Safety: Enforce program behavior policies and safety procedures, including reporting adult and elder abuse and neglect according to state law.
• Communication: Create and distribute monthly newsletters, calendars, and flyers for events and resources. Outreach to partnerships and residents of the community also required.
• Engagement: Foster a friendly and welcoming environment for members and visitors.
• Record Keeping: Maintain accurate record keeping and document retention systems and compile comprehensive reports.
• Confidentiality: Protect the confidentiality of sensitive information at all times.
• Collaboration: Maintain effective working relationships with employees, participants, Si Se Puede Association and community partners, actively contributing to resident stability.
• Contribution: Coordinate and distribute donations amongst the elderly, such as food, in-kind, holiday and everyday essentials. Preferred Qualifications:
• Education: At least 12 units of college credit from a two-year accredited college or related experience in Case Management, Outreach, or Community Services.
• Language Skills: Preferably bilingual (Spanish).
• Technical Skills: Knowledge of MS Office (Word/Excel), Adobe, and Canva is highly recommended.
• Work Environment: Ability to work independently and effectively in a fast-paced environment.
• Background Check: Must pass Live Scan fingerprinting/background check.
• Health Requirements: Provide proof of a negative TB test result taken within the last year.
• Availability: Available Monday - Friday, 8 hours a day (9:00 AM- 6:00 PM).
• Location: Position requires on-site work at the Community Center.
• Certification: Must be First Aid/CPR/AED certified (or obtain within 30 days) and maintain these certifications.
  
• Physical Requirements: Ability to lift and carry heavy objects as needed for transportation, setup, and conducting activities. Frequently required to stand and walk and occasionally required to stoop, kneel and/or move up to 35 pounds.
  
• Bonus: Previous experience working with the senior population, though not required.