Resident Services Coordinator

Highland Springs by Erickson Senior Living; Bethesda (MD); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

PTO plans

401k match

Dining discount

Education assistance

Career growth

Job summary

The Grandview by Erickson Senior Living in North Bethesda, Maryland, is seeking a Resident Services Coordinator to enhance resident engagement and wellbeing within our continuing care retirement community.

In this role you will respond to residents' needs, assess potential residents, determine appropriate residency levels, address care and safety concerns, build referral networks, and educate residents about advanced directives.

Qualifications

• Minimum of 3 years of social work experience in a healthcare setting, preferably in senior setting.
• Knowledge of the geriatric population and dementia is preferred.

Responsibilities

• Responding to residents in need of psychosocial or supportive services, through direct referral or by the review of incident reports
• Conducting assessments of potential residents
• Recommending appropriate levels of residency
• Assessing and resolving issues regarding residents’ care and safety
• Developing referral networks within the community for available services
• Educating residents in the importance of Advanced Directives and completion of documents

Skills

Social work experience

Geriatric population knowledge

Job description

Location:

The Grandview by Erickson Senior Living

Join our team as a Resident Services Coordinator to bring their passion for resident engagement into our community.

What we offer

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
• Compensation: $54,940 to $70,000 annually, to commensurate with experience

How you will make an impact

• Responding to residents in need of psychosocial or supportive services, through direct referral or by the review of incident reports
• Conducting assessments of potential residents
• Recommending appropriate levels of residency
• Assessing and resolving issues regarding residents’ care and safety
• Developing referral networks within the community for available services
• Educating residents in the importance of Advanced Directives and completion of documents

What you will need

• Minimum of 3 years of social work experience in a healthcare setting, preferably in senior setting.
• Knowledge of the geriatric population and dementia is preferred.

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

The Grandview is a vibrant continuing care retirement community located on 33 acres in the heart of North Bethesda, Maryland. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. The Grandview helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you’ll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.