Resident Services & Care Coordination Specialist

Bethany Lutheran Health Services; Council Bluffs (IA); On-site; USD 50,000 - 70,000; Full time

Job summary

Bethany Lutheran Home in Council Bluffs, IA is seeking a dedicated Social Services professional to assist in planning, implementing, and evaluating resident-centered social service programs while ensuring compliance with federal, state, and local standards. The role focuses on meeting residents' psychological and social needs on an individual basis.

Responsibilities include coordinating with administration, nursing, and families, maintaining accurate MDS/UDAs, care plans, and PASSRs, and

Qualifications

• Demonstrates dependable, responsible work attitude with a positive example for staff.
• Excellent written and verbal communication with residents, families, and colleagues.
• Able to explain complex information clearly to diverse audiences.

Responsibilities

• Assist in planning, implementing, and evaluating social service programs.
• Interview residents and families to assess needs and coordinate support.
• Coordinate care plans and documentation (MDS, UDAs, PASSRs) across departments.
• Represent the facility in interactions with external agencies and stakeholders.
• Participate in quality improvement activities and trainings as assigned.

Skills

Dependability

Communication

Explain complex info

Time management

Teamwork

Organization

Detail-oriented

Critical thinking

Computer skills

Education

Bachelor's degree in a human service field

Job description

Bethany Lutheran Home in Council Bluffs, IA is seeking a dedicated Social Services professional to assist in planning, implementing, and evaluating resident-centered social service programs while ensuring compliance with federal, state, and local standards. The role focuses on meeting residents' psychological and social needs on an individual basis.

Responsibilities include coordinating with administration, nursing, and families, maintaining accurate MDS/UDAs, care plans, and PASSRs, and