Resident Services Assistant 9am-5pm $17.25-$22 (Full Time)

Vitalia Highland Heights; Highland Heights (OH); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Weekly recognition

Life insurance

Paid time off

Tuition reimbursement

Referral program

Daily pay

Direct deposit

Promote from within

Job summary

Vitalia Highland Heights is hiring a Resident Services Assistant in Highland Heights, OH. The role supports a vibrant activities program, ensuring resident engagement and satisfaction throughout shifts.

You will work closely with residents, plan events, and promote participation in daily programs at 305 Bishop Rd. The position requires 18+ years old, prior group activity experience in senior housing, strong communication, and a health-screened, physically capable profile.

Qualifications

• Experience in coordinating group activities in senior housing settings.
• Ability to assess residents, plan engaging programs and maintain safety.
• Clear verbal and written communication skills are essential.
• Requires ability to lift and move items up to 50 pounds and pass health screenings.

Responsibilities

• Lead and maintain a quality activities program for residents.
• Know residents, their preferences, and ensure daily engagement and satisfaction.
• Coordinate and promote activities and programs as a reflective team lead.

Skills

Group activities

Senior housing

Communication skills

Lift 50 lbs

Criminal clearance

Health screening TB

Driving record

Chauffeur license

Job description

“After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. It's home-like environment is not just for the residents but for the team members as well. From day one you embrace the core values, and you see how they impact residents' quality of life. Arrow is a great company to grow with-it promotes within and the employee appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friends with this team, and I can happily say I love my job and enjoy coming to work.”

—Arrow Team Member

Position—Resident Services Assistant

Position Type: Full-Time

Location: Highland Heights, OH

Resident Services Assistant pay range: $17.25 - $22 per hour

Shift Schedule—

Tuesday, Wednesday, Thursday, Friday, and Saturday

9:00am to 5:00pm

Come join our team at Vitalia Highland Heights located at 305 Bishop Rd, Highland Heights, OH 44143!

We are looking for someone (like you)

• Be a Host with the Most: Assist in and maintain a quality activities program that enriches the lives of the seniors in the community.
• Be a Heart of the Community: As a member of Resident Services, it’s your job to know each resident, their likes and dislikes, and ensure their engagement and satisfaction every day through compassionate, first-class service.
• Be an Engineer of Encouragement for team members and residents. As a lead, you need to be skilled in the art of arranging, managing, and carrying out the transfer of enthusiasm for Resident Services events and programming.

What are we looking for?

• You must be at least eighteen (18) years of age.
• You shall have previous experience in conducting group activities and senior housing.
• Knowledge of the requirements for providing care and supervision appropriate to the residents.
• You will possess clear verbal and written communication skills.
• Able to follow written and verbal directions and apply practical solving skills if needed.
• You will have a positive and energetic attitude.
• You must be professional in appearance and conduct.
• You should have demonstrated skills, knowledge, and competency in the areas of leadership and supervision, including time management and organization, as well as the ability to represent and promote activities and programs.
• You must have the ability to frequently lift and/or move items up to 50 pounds.
• You must be criminally cleared.
• Be in good health and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than six (6) months prior to or seven (7) days following employment. Must test free from pulmonary tuberculosis at time of health screening.
• This position is active and requires standing, walking, bending, kneeling, and stooping most of the day. Sedentary periods of one to three hours are also required. This position requires employee to be able to retrieve items from storage, including overhead bins or cabinets.
• Must have a clean driving record as per the insured’s policy.
• Possess and maintain the specific state-required chauffeur class license.

Employment Benefits (We value our benefits)

• Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment.
• Medical, Dental, Vision insurance (1st of the month following 60 days of employment-Full Time)
• Disability insurance (Full Time)
• Employee assistance program
• Weekly Employee Recognition Program
• Life insurance (Full Time)
• Paid time off (Full Time employees accrue up to 115 hours each year and Part Time accrue up to 30 hours each year)
• Tuition Reimbursement (after 90 days for FT AND PT employees)
• Employee Referral Program (FT, PT, and PRN)
• Complimentary meal each shift (FT, PT, and PRN)
• Daily Pay Option
• Direct Deposit
• Did we mention that we PROMOTE FROM WITHIN?

Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age, or handicap, except as limited by state and federal law.