Resident Services Assistant 9am-5pm $17.25-$22 (Full Time)

Arrow Senior Living; Highland Heights (OH); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Weekly recognition program

Life insurance

Paid time off

Tuition reimbursement

Employee referral program

Complimentary meal per shift

Daily pay option

Direct deposit

Promote from within

Job summary

Arrow Senior Living in Highland Heights, OH is seeking a Resident Services Assistant for a full-time, 9am-5pm role. You will support activities for seniors, engage residents daily, and help coordinate events with a welcoming, home-like environment.

This position requires 18+ age, group activities experience, strong communication, and the ability to lift up to 50 pounds. Health screening and a clean driving record are part of the requirements.

Qualifications

• Must be at least 18 years old.
• Experience in conducting group activities and senior housing.
• Knowledge of care and supervision requirements for residents.
• Clear verbal and written communication skills.
• Able to follow written and verbal directions and solve problems.
• Positive, energetic attitude.
• Professional appearance and conduct.
• Demonstrated leadership, time management and organizational skills.
• Ability to frequently lift/move up to 50 pounds.
• Criminal background clearance required.
• Health screening within 6 months and TB test clear.
• Active position with standing, walking, bending, kneeling, stooping.
• Clean driving record and chauffeur license.

Responsibilities

• Assist in maintaining a quality activities program for seniors.
• Know residents well and ensure daily engagement and satisfaction.
• Lead and coordinate Resident Services events and programming.
• Promote a welcoming, supportive community atmosphere.

Skills

18+ age requirement

Experience with group activities

Experience in senior housing

Care and supervision knowledge

Verbal and written communication

Follow directions and problem solving

Positive and energetic attitude

Professional appearance and conduct

Leadership and supervision skills

Time management and organization

Ability to lift up to 50 pounds

Criminal background clearance

Health screening and TB test adequacy

Mobility: standing/walking/bending

Valid driving record and chauffeur's许可

Job description

Resident Services Assistant 9am-5pm $17.25-$22 (Full Time)

“After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. It's home-like environment is not just for the residents but for the team members as well. From day one you embrace the core values, and you see how they impact residents' quality of life. Arrow is a great company to grow with-it promotes within and the employee appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friends with this team, and I can happily say I love my job and enjoy coming to work.”

—Arrow Team Member

Position—Resident Services Assistant

Position Type: Full-Time

Location: Highland Heights, OH

Resident Services Assistant pay range: $17.25 - $22 per hour

Shift Schedule—

Tuesday, Wednesday, Thursday, Friday, and Saturday

9:00am to 5:00pm

Come join our team at Vitalia Highland Heights located at 305 Bishop Rd, Highland Heights, OH 44143!

We are looking for someone (like you)

• Be a Host with the Most: Assist in and maintain a quality activities program that enriches the lives of the seniors in the community.
• Be a Heart of the Community: As a member of Resident Services, it’s your job to know each resident, their likes and dislikes, and ensure their engagement and satisfaction every day through compassionate, first-class service.
• Be an Engineer of Encouragement for team members and residents. As a lead, you need to be skilled in the art of arranging, managing, and carrying out the transfer of enthusiasm for Resident Services events and programming.

What are we looking for?

• You must be at least eighteen (18) years of age.
• You shall have previous experience in conducting group activities and senior housing.
• Knowledge of the requirements for providing care and supervision appropriate to the residents.
• You will possess clear verbal and written communication skills.
• Able to follow written and verbal directions and apply practical solving skills if needed.
• You will have a positive and energetic attitude.
• You must be professional in appearance and conduct.
• You should have demonstrated skills, knowledge, and competency in the areas of leadership and supervision, including time management and organization, as well as the ability to represent and promote activities and programs.
• You must have the ability to frequently lift and/or move items up to 50 pounds.
• You must be criminally cleared.
• Be in good health and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than six (6) months prior to or seven (7) days following employment. Must test free from pulmonary tuberculosis at time of health screening.
• This position is active and requires standing, walking, bending, kneeling, and stooping most of the day. Sedentary periods of one to three hours are also required. This position requires employee to be able to retrieve items from storage, including overhead bins or cabinets.
• Must have a clean driving record as per the insured’s policy.
• Possess and maintain the specific state-required chauffeur class license.

Employment Benefits (We value our benefits)

• Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment.
• Medical, Dental, Vision insurance (1st of the month following 60 days of employment-Full Time)
• Disability insurance (Full Time)
• Employee assistance program
• Weekly Employee Recognition Program
• Life insurance (Full Time)
• Paid time off (Full Time employees accrue up to 115 hours each year and Part Time accrue up to 30 hours each year)
• Tuition Reimbursement (after 90 days for FT AND PT employees)
• Employee Referral Program (FT, PT, and PRN)
• Complimentary meal each shift (FT, PT, and PRN)
• Daily Pay Option
• Direct Deposit
• Did we mention that we PROMOTE FROM WITHIN?

Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age, or handicap, except as limited by state and federal law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.