Resident Service Coordinator (Part-Time) - Wilkes Tower Apts.

Monroe Group Ltd.; North Carolina; Vor Ort; USD 29.000 - 41.000; Teilzeit

Zusammenfassung

Monroe Group is seeking a part-time Resident Service Coordinator in North Wilkesboro, NC. The role supports residents with educational materials and coordinates services with the on-site team. You will help plan relocations during renovations and ensure clear communication with residents.

The ideal candidate enjoys helping people, has strong English skills, and can pass a background check. The position emphasizes confidentiality and timely task completion in a fast-paced environment.

Qualifikationen

• High School diploma or equivalent.
• Two or more years of experience in a social service delivery with the elderly and/or family population.
• Demonstrated working knowledge of supportive services and other resources in the area served by the project.
• English language proficiency (read, speak, and write).
• The ability to pass a full background check.

Aufgaben

• Coordinate and provide educational materials to residents with support from the onsite property management team.
• Act as relocation specialist to plan, coordinate, and communicate in-place renovations and temporary relocations during construction projects.

Kenntnisse

Customer service

English proficiency

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Resident Service Coordinator

Monroe Group is looking for a Resident Service Coordinator to join our team!

We are seeking a Resident Service Coordinator to help us keep our property running smoothly. Must enjoy working with people and have a passion for customer service!

Summary: The Resident Service Coordinator (RSC) will coordinate and provide, with the support of the onsite property management team, a range of educational materials to be available to residents free of charge. The RSC will create materials as well as obtain materials from area community service organizations. In addition, the RSC will act as a relocation specialist to help plan, coordinate, and communicate in-place renovations and temporary relocations as they continue through construction projects at the properties.

Where is the job located? North Wilkesboro, NC

Why join the Monroe Team? Monroe Group is one of the country’s fastest-growing affordable housing management companies with a portfolio of 90+ affordable communities, 9,000 units in Twenty-six (26) States, and growing. We believe in building Teams, each voice is heard and valued!

Requirements

• High School diploma or equivalent
• Two or more years of experience in a social service delivery with the elderly and/or family population.
• Demonstrated working knowledge of supportive services and other resources in the area served by the project. Demonstrated the ability to advocate, organize, problem-solve, and provide results for the residents served.
• English language proficiency (read, speak, and write)
• The ability to pass a full background check

Additional Information

• Must be able to work assigned hours as scheduled.
• Must be able to work in a fast-paced environment.
• Must be able to maintain confidentiality.
• Must be able to complete tasks in a timely manner.
• Familiarity with clerical practices, office procedures, and automated equipment.
• Required to learn all aspects of community manager duties.
• Ability to satisfactorily complete tasks with minimal supervision.
• Must be a self-starter and self-motivated.
• Ability to perform assigned tasks with reasonable speed and accuracy.
• Excellent verbal and written communication skills.

Job Type: Part-time

$25.11/hour 15 hours per week