Resident Service Coordinator

Lakeshore Assisted Living; Waseca (MN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Next-day pay

Medical insurance

Paid time off

401k match

Referral bonuses

Career growth

Job summary

Monarch Healthcare Management seeks a dedicated Resident Service Coordinator in Minnesota to ensure high-quality personal care, meet residents' needs, and maintain adequate staffing across the building.

The role requires strong multitasking, adaptability, and excellent English communication in a fast-paced, growing environment. Competitive benefits and opportunities for career advancement are offered.

Qualifications

• Experience in healthcare scheduling and/or timekeeping.
• Excellent English speaking and writing.
• Ability to manage multiple tasks in a fast-growing environment.

Responsibilities

• Ensure personal care is delivered appropriately and residents' needs are met.
• Assist in staffing the building to ensure adequate coverage.
• Coordinate with staff, families and residents to maintain quality service.

Skills

Multitasking

Resilience

Interpersonal skills

Emotional intelligence

Active listening

English proficiency

Adaptability

Fast-paced environment

Job description

Resident Service Coordinator

This person is responsible for assuring personal care is delivered appropriately, tenant’s needs are being met and building is adequately staffed.

Monarch Healthcare Management Benefits Include:

• UKG Wallet - get paid the next day!
• Free Single Medical Insurance
• Paid Time Off – Vacation Time
• 401k with annual contribution match
• Referral bonuses
• Career path to other positions within our growing company!

QUALIFICATIONS

Preferred

• Experience in healthcare scheduling and/or timekeeping

Required Skills and Abilities

• Ability to effectively manage multiple tasks and pivot with sudden demands of your attention
• Resilience: ability to welcome constructive feedback, course correct and not take it personally
• Personability; ability to get along with all personality types and inspire trust with residents, staff, family
• High emotional intelligence (EQ)
• Ability to actively listen, with the goal of understanding
• Ability to clearly speak and proficiently read and write in English
• Comfort in operating in ambiguous situations and with diverse populations
• Ability to thrive in an environment that is fast-paced and rapidly growing

About Monarch:

Monarch’s mission is to change the way short term rehabilitation and long-term care is delivered. We strive to make patient care and customer service come together, putting the needs of our residents and their families first. We fulfill the communities need for health and housing, in a comfortable well equipped, pleasant home like atmosphere.

We could not provide this caliber of services without our dedicated employees. We value their contributions and work hard to attract and retain the best talent by offering a positive and supportive work environment along with competitive pay, nice perks, and great benefits.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.