Resident Service Coordinator

Irvington Seniors Urban Renewal LLC; Town of Florida (NY); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

401K Plan with Employer Match

Paid Time Off

Job summary

Silver Tree Residential, LLC seeks a dependable Resident Service Coordinator to support seniors at Plant City Towers, a 74-unit mid-rise community. The role focuses on facilitating services, coordinating with providers, and enhancing residents' quality of life through outreach and on-site programming.

Ideal candidate holds a bachelor’s degree in gerontology or social work, with at least three years in social services, plus strong communication and Excel skills to manage resident needs and

Qualifications

• Bachelor’s degree in gerontology, social work or related field.
• Minimum of three years of experience providing social services.
• In-depth knowledge of issues affecting the elderly.
• Understanding of legal liability issues in elder care services.
• Strong written and verbal communication and advocacy skills.

Responsibilities

• Develop relationships with agencies and nonprofits to provide resident services.
• Plan educational programming, wellness seminars, and on-site events.
• Serve as liaison with medical providers and community agencies.
• Maintain resident files and HUD regulatory reporting.
• Create resource directory for the community and assist with move-ins.

Skills

Communication skills

Problem-solving

Organizational skills

Resident relations

Education

Bachelor’s degree in gerontology, social work or related field

Tools

MS Office

Excel

Job description

If you would like a chance to work with a growing team in the multi-family industry at an owner managed community, please consider one of our career opportunities. Our company average is one of the top scorers in the nation for NSPIRE scores. Additionally, we have a proven track record on scoring well on our annual MOR’s.

EMPLOYEE BENEFITS

At STR, we offer a comprehensive benefits package to meet your needs. Additional benefits are achieved the longer you are with us, such as increased paid time off.

Here are just a few of the benefits STR offers its full time employees:

• 401K Retirement Plan with Employer Match


• Holidays and Paid Time Off for Personal, Sick and VacationTime

Location: Plant City, FL

Job Id:886

# of Openings:0

RESIDENT SERVICE COORDINATOR

Silver Tree Residential, LLC is one of the fastest growing property management companies in the industry. We were formed in 2009 to operate a growing portfolio of multi-family and senior apartment communities. Our primary goal is to provide the best quality housing possible to our residents with safe, quiet, and amenity filled communities. Our exhaustive resident screening process is important to making each property successful, by aiming to improve the quality of our residents' living environment. Furthermore, we have been successful in achieving extremely high REAC and MOR scores in all of our communities. It is through this firm commitment to excellence, that we at STR demonstrate a resounding record of success with our ever-growing portfolio of housing communities.

Silver Tree Residential is looking for a dependable and experienced Service Coordinator to join our team and residents. Plant City Towersis a mid-rise community comprised of 74 apartment homes for SENIORS. We are looking for a compassionate & motivated individual who is willing to uphold our community to the highest standards and help improve the quality of life of our residents.

Essential Functions and Responsibilities:

• SC will develop relationships and partnerships with multiple agencies and nonprofits in the area to help provide services for residents of the site.


• SC will link and develop ongoing educational programming, wellness presentations and on-site events for residents that enable, empower and promote resident self-sufficiency.


• Demonstrates a solid working knowledge of federal, state and local resources, including entitlement and means-tested programs available to seniors that support a consumer-directed approach toward independent living.


• Serves as a liaison with medical and professional services providers, and community agencies and/or upon request and/or authorization from the resident or his/her legal representative.


• Will report abuse, neglect or exploitation of a resident in accordance and compliance with appropriate state statutes, and standards of ethical practice.


• SC shall not provide direct services to residents but may provide limited case management when requested and authorized by the resident.


• Maintains resident files in compliance with HUD and Silver Tree Residential requirements, utilizing such files to prepare and submit HUD regulatory reports as directed.


• Employee shall develop and maintain a resource directory for the apartment community.


• When consumer-directed, SC shall assist the resident, family and designated representatives with transition into and out of the facility.


• Accompanies Community Director on apartment inspections, and collaboratively assesses and coordinates plan with residents to continue to age in place. Service Coordinator will follow up on any referrals from inspections from property management team.


• Creates monthly calendar and site newsletter with input from Community Director and other staff as needed.


• Attends home visits of prospective tenants to engage in early communication about Service Coordination program and assist in move in process.

Qualifications

• Individual will possess a minimum of a bachelor’s degree in gerontology, social work or related field. Master’s degree and/ or AASC Professional Services Coordinator certification is preferred but not required.


• Individual will possess a minimum of three years of experience providing social services and a genuine interest in continuing education that directly serves the elderly.


• Individual will be informed as to legal liability issues relevant to the provision of social services to at-risk populations.


• Individual will possess a sincere commitment and passion to serve an elderly population characterized by physical, functional, social and cognitive challenges.


• Individual will possess strong written and verbal communication skills, and the ability to problem-solve, educate and advocate for vulnerable adults.


• Excellent organizational skills and knowledge of MS Office and experience with Excel spreadsheets is required.

To ensure STR gets the best candidates, we offer a competitive salary and benefit package.