Resident Manager — Property Operations & Resident Relations

ADP, Inc.; Emmett (ID); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Paid Time Off & Holidays

Health, Dental and Vision Insurance

Opportunities for Growth and Develop

Growth opportunities

Job summary

Tomlinson & Associates, Inc. is urgently hiring a Resident Manager in Emmett, ID to oversee resident relations, operations, and a smooth living environment for the community. The role requires managing rent collections, move-in/out, safety, and events with a focus on service excellence.

The position offers competitive pay, benefits including health/dental/vision, PTO, and growth opportunities. Background checks are required for hire.

Qualifications

• Excellent organizational, communication, and multitasking skills.
• Experience in overcoming marketing challenges.
• Proficiency in Yardi, Word, Excel, and Outlook.
• Previous experience supervising office and maintenance teams.

Responsibilities

• Manage rent collections and handle delinquent accounts with a focus on customer service.
• Oversee Move In/Move Out procedures, enforce safety protocols, and attend community events.
• Respond to on-call emergencies, including maintenance issues and noise or lease violations.
• Market the development to prospective residents and process rental applications in compliance with the property and other program requirements.
• Coordinate unit turnovers and ensure rent-ready units.
• Mediate tenant disputes and maintain positive resident relations.
• Supervise office and maintenance staff, ensuring smooth daily operations.
• Maintain the overall condition of the property and manage maintenance coordination.

Skills

Organizational skills

Communication

Multitasking

Yardi

Word

Excel

Outlook

Supervisory experience

Tools

Yardi

Word

Excel

Outlook

Job description

Tomlinson & Associates, Inc. is urgently hiring a Resident Manager in Emmett, ID to oversee resident relations, operations, and a smooth living environment for the community. The role requires managing rent collections, move-in/out, safety, and events with a focus on service excellence.

The position offers competitive pay, benefits including health/dental/vision, PTO, and growth opportunities. Background checks are required for hire.