Resident Manager (Los Angeles) - Part Time

Mosser Companies; San Francisco (CA); On-site; USD 25,000 - 26,000; Part time

Job summary

Mosser Companies is seeking a Part-Time Resident Manager to oversee the on-site building operations in Los Angeles, ensuring cleanliness, safety, and tenant satisfaction. The role is housed in the occupancy building with duties including responding to after-hours issues, coordinating vendors, and maintaining logs.

The ideal candidate has 1–2 years in facilities maintenance, plumbing/electrical knowledge, and strong customer service. Spanish is a plus; weekend work may be required.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of basic facilities and maintenance experience required.
• Ability to work after business hours and on weekends may be necessary.
• Customer service experience required; strong communication skills.
• Spanish language ability is a plus.

Responsibilities

• Perform property walk-throughs to ensure maintenance and upkeep meets standards.
• Respond to tenant complaints and emergencies after hours.
• Light cleaning of carpets, laundry rooms, elevators, garbage rooms as needed.
• Assist with move-in/move-out inspections and orientations.
• Coordinate vendors and contractors in emergencies.
• Maintain daily logs and reporting records (SynCrew).
• Ensure compliance with safety rules and guidelines.

Skills

Maintenance

Plumbing

Electrical knowledge

Customer service

Spanish language

Education

High School Diploma

CA Real Estate License (Plus)

Job description

Job Details

Job Location: MOSSER 308 Jessie - San Francisco, CA 94103, Salary Range: $17.87 - $18.42 Hourly,This position is a Part-Time position living on-site position located in Los Angeles CA.

Position Overview

Thisis apart-timelive-on-site role that is responsible for the overall condition and environment of the building in which they reside.Responsible for and the first responder to after-hours and weekend property issues and emergencies. This position requires exacting attention to detail, excellent customer service skills, and strong communication skills.Compensation for this position is by providing highly reduced or free housing in the building you're assigned to as a Resident Manager- occupancy rules apply.

Essential Duties & Responsibilities

• Responsible for property walk throughs to ensure maintenance and upkeep meets company standards
• Promptly and successfully respond to tenant complaints and work order emergencies during after hours
• Some light cleaning of carpets, laundry rooms, elevators, garbage rooms may be required
• Resolve any after-hours lock outs, etc.
• May need to assist with building inspections with Property Managers
• Assist with conducting new move-in orientations and move-out inspections from time to time
• Coordinate vendors and contractors in emergency situations
• Learn and ensure compliance with all company, local, state and federal safety rules
• Must be able to remain calm during emergency situations
• Light cleaning of available rental units may be needed time to time
• Assist in posting notices as directed by the Property Management team
• Responsible for enforcing Apartment Rules as stated in the Lease Agreement
• Directs residents on proper work order (non-emergency) submittal and partners with the proper department to address work orders
• Maintains hourly/daily work logs and activity via SynCrew
• Conduct monthly key audit and provide proper reporting/documentation
• Responsible for completing incident reports (as needed) and submit to the Property Manager on a timely manner
• Ensures that the property is well-maintained, clean, and inviting at all times

Qualifications

• Plumbing experience and electrical knowledge, preferably in high rise buildings
• Maintenance experience is a plus
• 1-2 years of basic facilities and maintenance experience
• CA Real Estate License is a plus (if interested in leasing as an RM)
• Ability to work after business hours and on weekends may be necessary
• Customer service experience required
• Excellent organizational, communication and time management skills
• Ability to handle multiple priorities with efficiency and accuracy with a commitment to maintaining high building standards
• High school diploma or equivalent required
• Ability to read, write and speak Spanish a plus

Physical Requirements

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
• Must be able to lift and carry up to 50 lbs.
• Must be able to listen and speak clearly on telephone

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.

Equal Opportunity Employer

Mosser Companies is proud to be an Equal Opportunity Employer (EOE)