Resident Manager - Brooklyn

bushburgpropertiesinc; New York (NY); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

2BR apartment

Live-in role

Job summary

Bushburg Properties is hiring a Resident Manager for a 1,000-unit residential and commercial complex. The role demands hands-on maintenance leadership, staff supervision, and coordination of repairs across multiple disciplines.

The position includes a $100,000 base salary, a performance-based bonus, and a two-bedroom apartment. Responsibilities cover leasing operations, vendor onboarding, safety compliance, and ongoing tenant relations in a dynamic property environment.

Qualifications

• 3-5 years superintendent experience in a rental building is preferred.
• Experience with repairs, maintenance, and mechanicals.
• Must be able to communicate effectively with management, residents, vendors and departments.
• Proficient with Word and Excel for correspondence and reporting.
• Experience creating and analyzing budgets and quarterly management reports is helpful.

Responsibilities

• Supervise union building staff, assign work, coach and discipline as needed.
• Diagnose and repair building systems including HVAC, electrical, plumbing and appliances.
• Coordinate repairs and maintenance with the property management and maintenance team.
• Oversee all facets of development, leasing operations, and vendor onboarding for a large mixed-use property.
• Conduct regular safety inspections and ensure compliance with regulations.
• Inspect mechanical systems and address safety issues with management.
• Provide excellent customer service to residents and responsive maintenance support.
• Prepare staff work plans, preventive maintenance schedules, and inventory management.
• Collaborate with PM and facilities on reports and project transitions.
• Manage construction liaison during commercial-to-residential conversions.
• This is a live-in position with a 2BR apartment provided.

Skills

Superintendent experience

Budgeting & reporting

Customer service

Communication

Safety compliance

Emergency response

Office software

Maintenance & repairs

Vendor coordination

Bilingual

Tools

BuildingLink

ManageCo

Rent Manager

Yardi

Job description

We're looking to build the best teams possible with highly motivated and engaged employees. We have an exciting opportunity for a Resident Manager to Bushburg Properties. If you are looking to work in a collaborative and supportive environment, but also be challenged in your role, we welcome you to apply! Compensation includes a $100,000 base salary, a performance-based bonus, and a two-bedroom apartment

Essential duties and responsibilities:

• Supervise union building staff members including, assigning work, coaching and developing staff, hiring and disciplinary actions.

• Diagnose and repair problems in such areas asHVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, water features, and waste management systems.

• Collaborate with property management and fellow maintenance team members to coordinate repairs, maintenance schedules and unit turns.Ensure all work orders are managed properly and closed out in a timelt manner.

• The candidate will be responsible foroverseeing all facets of new development, including project management, leasing operations, and vendor onboarding for a 1,000-unit residential and commercial building.This includes coordinating various tasks to ensure smooth transitions through different phases of development, actively managing the lease-up process, and efficiently onboard vendors.

• Conduct regular inspections to identify potential safety hazards and promptly address them. Ensure compliance with safety regulations and report any concerns tothe Property Manager.

• Inspect property mechanical systems daily; immediately address safety issues with management.

• Provide excellent customer service to residents, addressing their maintenance needs with a friendly and approachable attitude. Be a responsive and reliable point of contact for all maintenance inquiries.

• Assist in the preparation of staff work and preventive maintenance schedules, daily rounds, as well as maintaining an inventory of supplies and tools sufficient for providing the appropriate level of service.

• Conduct routine preventative maintenance activities in partnership with supervisor

• Maintain workplace safety policies and standards

• Perform or schedule move-out inspections for vacating tenants.

• Inspect property mechanical systems and grounds by utilizing inspection software; immediately address safety issues with management.

• Work with Property Manager on various reports, such as incident and management reports.

• Collaborate with construction and development departments.

• This is a Live-In position and will include a 2BR apartment accommodation.

• Liaisonand Manage Construction as building is converted between commercial to residential property

Qualifications, skills and abilities:

• 3-5 years Superintendent experience in a rental Building

• Working knowledge of city, state and federal programs and regulations. (not critical)

• Experience with repairs, maintenance, mechanicals.

• Must be able to effectively communicate and interface with all levels of management, residents, vendors, leasing, accounting and collection departments.

• Able to communicate thru emails Word and Excel programs.

• Must be able to create and analyze budgets and quarterly management reports. (helpful)

• Must have excellent organizational skills.

• Strong leadership with a proactive approach to problem solving, required.

• Customer Service oriented with the ability to keep calm in stressful situations.

• Must be able to respond quickly to Emergencies.

• Gas, Fire and Flood.

• Position requires hands on ability to maintain property. (Landscaping a plus)

• Experience with management and facilities softwares such as; BuildingLink, ManageCo, Rent Manager, Yardi

• Work Closely with the PM and Facilities team

• Submit Daily Recaps to Upper Management

• Standpipe, Sprinkler plus FACP licenses a plus,

• Bilingual a plus. Rental building experience a plus.