Resident Manager

Carla Properties, Ltd.; Troutdale (OR); On-site; USD 69,000 - 79,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance (optional)

Paid holidays

Sick & vacation time

401k with employer match

Short-term Disability

Long-term Disability

Life Insurance + AD&D

Job summary

Carla Properties Ltd is seeking a full-time Resident Manager for Fox Ridge Apartments in Troutdale, OR. The role involves leasing, resident relations, and reporting responsibilities at a 162-unit community opened in April 2024.

You will use Yardi and Tenant Tech to enter data and prepare accurate reports while ensuring resident issues are resolved with professionalism and a friendly approach. Weekend work is required.

Qualifications

• 5+ years of leasing experience.
• 3+ years of resident manager experience.

Responsibilities

• Greet visitors and provide information about the property.
• Engage in leasing activities and explain rental agreements.
• Prepare move-in packages and enter data in Yardi/Tenant Tech.
• Produce weekly, monthly, quarterly, and annual reports.
• Resolve resident issues professionally and promptly.
• Supervise office and maintenance staff and enforce policy.
• Support the team and help workflow.

Skills

Excellent customer service

Intermediate computer skills

Attention to detail

Organizational skills

Yardi

Leadership skills

Tools

Tenant Tech

Job description

Seeking a full-time Resident Manager to join our team at Fox Ridge Apartments (162 units), in Troutdale, OR. Fox Ridge is a newly constructed apartment community (opened April 2024).

Fox Ridge offers spacious 1, 2 and 3 bedroom apartment homes with luxury finishes. The community is conveniently located near the heart of Troutdale, close proximity to shopping, restaurants and the McMenamins Edgefield Hotel.

As a Resident Manager, you will greet visitors to the community, provide information about the property and engage in leasing activities. Your attention to detail assists you as you explain rental agreements and move-in packages. You will use Yardi & Tenant Tech to enter data and to assist in producing accurate weekly, monthly, quarterly, and annual reports. You must be one who gets great satisfaction from making sure that all resident issues are resolved in a professional and friendly manner.

The Resident Manager is responsible for the success of the property and supervises office and maintenance staff. They are responsible for adhering to and enforcing company policy & procedures and consistently acting in the best of Carla Properties Ltd. The Resident Manager's specific duties may vary from site to site, depending on the property's requirements and the size of the staff.

You should apply if you love working with people and performing a variety of tasks throughout your day. Your team enjoys working with you as you support their functions and workflow. You play an essential role in Carla Properties' success!

QUALIFICATIONS

Applicants should have 5+ years of prior Leasing experience & 3+ years of prior Resident Manager experience.

Skills Required For The Position Include

• Excellent customer service
• Intermediate computer skills
• Must have excellent attention to detail and stellar organizational skills
• Experience with Yardi and Tenant Tech
• Excellent Leadership skills

WORK SCHEDULE

This is a full-time position that requires working on the weekends. The work schedule is Monday – Friday; 9am – 6pm, with the days off as Sat/Sun (40 hrs/week).

COMPENSATION & BENEFITS

Monthly salary range: $6,200 - $7,075 + commissions, DOE.

At Carla Properties, we offer an excellent benefits package including paid medical insurance, optional dental insurance, paid holidays, sick & vacation time, 401k with employer $ for $ (up to 4%) and immediate vesting. Other benefits include employer paid Short-term Disability, Long-term Disability, Group Life Insurance w/ AD&D coverage.

ABOUT CARLA PROPERTIES LTD

Carla Properties is a locally‑owned business that has been in the property management field for 55+ years. We manage over 2,100 multi‑family housing units located in the greater Portland Metropolitan Area. Carla Properties offers a style of living that brings together exceptional locations with apartment communities designed to meet our residents' every desire. Many of our communities are conveniently located near shopping, banking, transportation, and prominent industries. We take excellent care of our apartment communities, our residents, and our employees. At Carla Properties, we have an exceptional team of motivated, customer service focused employees who enjoy helping our residents feel at home in our apartment communities. We hire people who have an outstanding level of people skills, commitment to teamwork, and a desire to grow and advance their careers. Our company values include: promote from within, offer training and guidance, supporting operations.

Salary: $5500 - $6500 per month