Leasing Agent

Carla Properties, Ltd.; Portland (OR); On-site; USD 31,684 - 35,817; Full time

Benefits offered by this job

Employer-paid medical insurance

Dental insurance

Paid holidays, sick & vacation time

401k with employer match

Disability and life insurance

Employee discounts

Job summary

Carla Properties, Ltd. is seeking a Leasing Agent to represent our communities in Hillsboro. You will greet visitors, guide prospects through applications, and support leasing activities to maintain high occupancy and resident satisfaction.

The role requires weekend work, strong customer service, and proficiency with MS Office; familiarity with Yardi/Tenant Tech is a plus. Competitive benefits and scheduling flexibility offered.

Qualifications

• 3+ years of leasing experience preferred.
• Excellent customer service and sales skills required.
• Proficiency with computers, MS Office; Yardi/Tenant Tech preferred.
• Stellar attention to detail and organizational skills.
• Ability to work weekends and a flexible, roving schedule.
• Professional, dependable communication.

Responsibilities

• Welcome and inform prospective residents about our communities.
• Guide prospects through applications, rental agreements, and move-in processes.
• Accurately enter data and generate reports using Yardi Voyager & Tenant Tech.
• Resolve resident issues with professionalism and care.
• Oversee office workflow, process move-in/move-out paperwork, and manage rent collection.

Skills

Leasing experience

Customer service

MS Office

Tools

Yardi

Tenant Tech

Job description

Leasing Agent (Hillsboro)

Location: 12425 NW Barnes Rd. Portland OR 97229

Company: Carla Properties, Ltd.

Pay: $23.00 - $26.00/hr DOE

Schedule: Full-Time, Sunday through Thursday (Fri/Sat off), Weekdays 9am-6pm (1-hour lunch), Weekends 9am-5pm (30-minute lunch)

Why Carla Properties?

Carla Properties, Ltd. is a locally-owned leader in multifamily property management, with over 2,100 units in the Portland Metro area and a 55+ year legacy. We offer a supportive, growth-oriented environment, promote from within, and provide robust training and benefits. Our team is passionate about delivering quality housing and exceptional service to our residents.

What You\'ll Do

As a Leasing Agent, you\'ll be the face of Carla Properties at the communities, providing coverage and extra support where needed. Your day will be dynamic-greeting visitors, guiding prospects, supporting leasing activities, and ensuring our properties shine. You\'ll collaborate closely with Resident Managers and help maintain high occupancy and resident satisfaction.

Key Responsibilities

• Welcome and inform prospective residents about our communities
• Guide prospects through applications, rental agreements, and move-in processes
• Accurately enter data and generate reports using Yardi Voyager & Tenant Tech
• Resolve resident issues with professionalism and care
• Oversee office workflow, process move-in/move-out paperwork, and manage rent collection
• Conduct property inspections and coordinate maintenance as needed
• Support and motivate onsite staff, assist with hiring and training as requested
• Ensure compliance with Fair Housing Laws and Carla Properties' policies
• Maintain property appearance and safety standards

What We\'re Looking For

• 3+ years of leasing experience (preferred)
• Excellent customer service and sales skills
• Proficiency with computers, MS Office, and ideally Yardi/Tenant Tech
• Stellar attention to detail and organizational skills
• Ability to work weekends and a flexible, roving schedule
• Professional, dependable, and confident communicator
• Ability to lift 25 lbs, climb stairs, and perform office/onsite duties

Benefits

• Employer-paid medical insurance (employee)
• Optional dental insurance
• Paid holidays, sick & vacation time
• 401k with employer match (up to 4%) and immediate vesting
• Employer-paid short-term & long-term disability, group life & AD&D insurance
• Employee discounts for apartment homes and storage garages

Position Summary

As a Leasing Agent, you will provide coverage and support to our West Side apartment communities. You\'ll be the welcoming face for visitors, guide prospects through the leasing process, and ensure our properties are well-maintained and our residents are satisfied. You\'ll work closely with Resident Managers and play a key role in maintaining high occupancy and resident satisfaction.

Key Responsibilities

Customer Service & Leasing

• Greet visitors and provide information about the community
• Guide prospects through applications, rental agreements, and move-in processes
• Explain rental policies and answer questions about the property and area
• Collect rent and other payments, deliver keys, and handle move-ins/outs
• Resolve resident issues professionally and coordinate with maintenance

Administrative

• Maintain office operations and perform data entry
• Complete weekly, monthly, quarterly, and annual reports
• Process move-in/move-out paperwork and post notices

Property Appearance & Maintenance

• Conduct property inspections and ensure apartments are "rent ready"
• Oversee the appearance of all property amenities and common areas

Resident Relations

• Interact with residents in a professional, friendly manner
• Ensure compliance with Fair Housing Laws

Staffing Support

• Assist with hiring, training, and supervising staff as needed
• Support daily workflow and on-call emergency schedules

Budget & Safety

• Follow purchasing guidelines and manage stock control
• Adhere to safety protocols and perform light physical tasks as required

About Carla Properties

Carla Properties is a locally-owned business that has been in the property management field for more than 55 years. We manage over 2,100 multi-family housing units located in the greater Portland Metropolitan Area. Carla Properties offers a style of living that brings together exceptional locations with apartment communities designed to meet our residents' every desire. Many of our communities are conveniently located near shopping, banking, transportation, and prominent industries. We take excellent care of our apartment communities, our residents, and our employees.

At Carla Properties we have an exceptional team of motivated, customer service focused employees who enjoy helping our residents feel at home in our apartment communities. We hire people who have an outstanding level of people skills, commitment to teamwork, and a desire to grow and advance their careers. Our company values include: promote from within, offer training and guidance, supporting operations.

Carla Properties, Ltd. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Salary: $23 - $26 per hour