Resident Maintenance Senior AGV/LGV Technician

KPI Solutions; Lancaster (Lancaster County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Care Concierge Service

401(k) Retirement Plan (Pre-tax & Roth

Company paid Basic Life Insurance, SDI

Long-Term Disability

Voluntary Life & AD&D Insurance

Voluntary Accident, Critical Illness &

Job summary

KPI Solutions is seeking a Resident Maintenance Senior AGV/LGV Technician to coordinate corrective and reactive maintenance on AGV/LGV assets in Lancaster, PA. You will work with leadership, site teams, and the customer to troubleshoot, train, and ensure maximum equipment uptime on your shift.

The role involves RCA development, on-call duties including weekends, nights, and holidays, and extensive parts coordination with OEM partners. Equal opportunity employer.

Qualifications

• 2–5 years' experience in at least 4 of the listed areas.
• Experience with AGV/LGV equipment and maintenance is preferred.
• Strong troubleshooting and incident management capabilities.

Responsibilities

• Coordinate and schedule corrective and reactive maintenance on assets
• Perform troubleshooting with site teams for equipment operation issues
• Conduct training on equipment operation and systems
• Manage CMMS work orders and ensure timely completion
• Produce RCA documentation and communicate findings to KPI leadership
• Perform safety trainings and ensure compliance with safety rules
• Assist with information requests and parts management with OEM partners

Skills

Software development

Controls development

AMR/AGV

Mechanical installation

Client service

Team leadership

Parts management

Project management

Education

Vocational/military experience acceptable

Job description

The Resident Maintenance Senior AGV/LGV Technician will coordinate and work with leadership to schedule corrective and reactive maintenance services on equipment in their shift. They partner with site teams for troubleshooting issues concerning the operation of the equipment, Electrical/Mechanical systems, and partner with the customer for incident management on their specific shift. This individual will also conduct training in the equipment operation and associated systems to both LTS RM techs as well as the customer at times. The RM Senior AGV/LGV Technician provides customer support, ensures maximum equipment uptime, and provides excellence in customer service. Coordinate and schedule corrective and reactive maintenance on assets using the Computerized Maintenance Management System (CMMS) and as required ensure completion of work orders that are transferred from other shift leadership teams. Responsible for accuracy in work management, reporting, and logs for equipment and training. Troubleshooting, Maintenance, and Repairs for LGV/AGV systems and vehicles within the facility and work with partners and vendors to accomplish these tasks. Utilizing the customer's Parts support team for replacement parts, organize all necessary parts needed to make repairs to the assets as well as the return of any defective parts required by the OEM. Assist with requests for information pertaining to any systems managed by KPI. Assist with in-depth troubleshooting of complex issues concerning the operation of the systems, and communications with the other material handling systems.

Perform root-cause analysis on asset failures with end goal to prevent reoccurrence. Prepare RCA documentation for review by the customer and KPI Leadership. Conduct training on general safety, support, recovery, and maintenance of assets as well as communications associated with the systems, partnering with internal organizations as well as the customer. Collaborate with the internal leadership teams on metric reporting that is provided to the customer on the statuses of the equipment. Ability and willingness to work on-call hours, including weekend, night, and holiday work. Ability to lift, lower, and carry objects up to 50 lbs., work from heights, climb ladders, and work in confined spaces. Work requires correctable vision, the ability to identify and distinguish colors, depth perception, eye-hand coordination, and manual dexterity. Must have a valid driver's license and safe driving record. SAFETY FIRST: Practice safe work habits and abide by all safety rules per KPI, the customer, OSHA, and OEM. Vocational school, related military experience, or job experience equivalent accepted. 2-5 years' experience in at least 4 of the following areas:

• Software Development, and troubleshooting preferably logistics related
• Controls Development, and troubleshooting preferably on conveyor or similar equipment
• AMR, AGV, SDV installation, configuration, and service
• Mechanical installation and integration, preferably on high automation projects
• Client service and troubleshooting
• Team Leadership
• Parts management
• Project Management

Clear and effective communication style that builds client's trust and satisfaction. Ability to read blueprints, schematics and wiring diagrams to extract necessary technical information. Exceptional interpersonal skills (client service skills) and communication skills. PC Computer software and hardware literate and Basic computer networking skills. Must be a self-starter, well organized, and be able to work independently without on-site supervision. Involves frequent contact with employees, customers, and the management teams. Work involves frequent changes in activities and priorities. ($40/hr.) - (7:00 AM - 5:00 PM) 4 days on 3 days off Located on-site in Lancaster, PA.

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Care Concierge Service
• 401(k) Retirement Plan (Pre-tax & Roth)
• Company paid Basic Life Insurance, Short-Term Disability & Long-Term Disability
• Voluntary Life & AD&D Insurance
• Voluntary Accident, Critical Illness & Hospital Indemnity Insurance
• Pet Insurance
• Milk Stork Program
• Wellness Program with gift card redemption and wellness challenges
• Paid Time Off (Vacation, Sick & 10 Holidays)
• Training & Development

KPI Solutions provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.