Resident Leasing Specialist - Growth & Weekend Hours

Drucker + Falk, LLC; Glen Allen (VA); On-site; USD 31,000 - 42,000; Full time

Job summary

Drucker + Falk, LLC in Glen Allen, Virginia seeks a Leasing Specialist to manage apartment leasing, respond to inquiries, and deliver strong customer service. You will greet residents, show models, and process leases on-site.

The role requires accurate file maintenance, data entry, and collaboration with office staff. Occasional travel and weekend hours may be involved; growth opportunities and benefits are available.

Qualifications

• Experience in leasing or property management preferred.
• Excellent communication and service orientation.
• Ability to explain policies clearly.

Responsibilities

• Lease apartments at the highest rent level possible, while maintaining a strong customer service/satisfaction philosophy.
• Respond to resident requests promptly and courteously and help resolve resident issues.
• Maintain accurate resident files and complete lease documents in a timely manner.
• Greet new residents and assist with the move-in process; show model and available vacancies.
• Enter resident data into the system and assist in renewals to improve retention.

Skills

People skills

Organizational skills

Customer service mindset

Job description

Drucker + Falk, LLC in Glen Allen, Virginia seeks a Leasing Specialist to manage apartment leasing, respond to inquiries, and deliver strong customer service. You will greet residents, show models, and process leases on-site.

The role requires accurate file maintenance, data entry, and collaboration with office staff. Occasional travel and weekend hours may be involved; growth opportunities and benefits are available.