RESIDENT FIELD SERVICE TECH - 2ND SHIFT

Hugg & Hall; Fort Smith (AR); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance (Medical, Dental, Vision, &

Life Insurance

Paid PTO

Paid Holidays

401k with company match

Quarterly bonuses

Factory Training

Job summary

Hugg & Hall Equipment Company is seeking a Resident Field Service Technician for the second shift (4:00pm-2:30am) to service industrial equipment across designated locations in Arkansas and surrounding areas. You will troubleshoot, repair, and restore equipment to operating condition while maintaining safety standards.

Responsibilities include clear communication with Sales, Coordinators, Managers, and Customers about downtime and progress; performing work with minimal supervision; and

Qualifications

• Minimum 1 year of mechanical training or related experience.
• Possess or be able to obtain a complete line of tools for field work.
• High school diploma or equivalent.
• Must be 21 years of age and have a clean driving record.

Responsibilities

• Troubleshoot and repair a variety of equipment at customer locations to bring units back to operational and safety standards.
• Effectively communicate with Salespeople, Coordinators, Managers, and Customers about possible downtime and job progress updates.
• Operate in a safe, efficient manner with minimal supervision to decrease equipment downtime while maintaining safety standards on-site and during vehicle operation.

Skills

Mechanical knowledge

Customer service skills

Communication skills

Reading schematics

Education

High school diploma or equivalent

Tools

Industrial tools set

Job description

Hugg & Hall Equipment Company is looking for someone with mechanical knowledge and customer service skills to join our team as a second shift (4:00pm-2:30am) Resident Field Service Technician. We are a full-service equipment company specializing in industrial and construction equipment since 1956. More information about us can be found below or on our website at www.hugghall.com.

ABOUT THE POSITION

Resident Service Mechanics function as part of the Service Team and are responsible for the care of various types of customer and company-owned equipment within a designated territory.

In this role ,you will:

• Troubleshoot and repair a variety of equipment at various customer locations to bring each unit back to operational and safety standards.
• Effectively communicate with all involved parties including Salespeople, Coordinators, Managers, and Customers about possible downtime and job progress updates.
• Operate in a safe, efficient manner with minimal supervision, to decrease equipment downtime, while also maintaining safe working standards both on-site and during the operation of company vehicles.

COMPENSATION/BENEFITS

• Competitive Compensation
• Quarterly Performance Bonuses
• Overtime after 8 hours per day
• Factory Training
• Insurance (Medical, Dental, Vision, and Life Insurances, plus several supplemental benefits)
• Generous PTO Plan
• Paid Holidays
• 401k with company match

REQUIREMENTS

• Ability to work second shift 4:00pm - 2:30am
• minimum 1 year of mechanical training/education, and/or experience in a related field
• possessing or ability to obtain a complete line of tools including specialized tools needed to complete the job at the customer site
• minimum 21 years of age
• clean driving record
• High school diploma or equivalent

SKILLS THAT WILL SET YOU UP FOR SUCCESS MAY INCLUDE:

• above average communication skills
• ability to read or be trained in reading schematics
• ability to accomplish duties with accuracy and timeliness
• ability to work independently with minimal supervision

PHYSICAL DEMANDS/ENVIRONMENTAL CONDITIONS

This position:

• will be working in operating facilities and outdoors, traveling to customer locations. The employee will encounter varying weather conditions and temperatures. The normal auto hazards will apply.
• will be frequently working on equipment with potential hazards where appropriate safety equipment and practices are required.
• must be able to lift 50 pounds. Occasionally may be required to lift items weighing up to 100 pounds. Must be able to push/pull up to 100 pounds.
• requires standing, walking, twisting, climbing, and crawling.
• requires bending, stooping, kneeling, or squatting handling/fingering on a daily basis.
• requires driving a van/truck to and from customer locations
• must be able to wear safety glasses and safety shoes.
• must be medically capable of performing all aspects of the job with the maximum amount of safety.

[This position is deemed a Safety Sensitive job for purposes of the Arkansas Medical Marijuana Amendment, the Oklahoma Medical Marijuana and Patient Protection Act and the Louisiana Therapeutic Marijuana Act.]

ABOUT US:

Hugg & Hall Equipment Company is a full-service equipment dealer headquartered in Little Rock, Arkansas, since 1956. With 17 locations across Arkansas, Oklahoma, and Louisiana and further servicing the surrounding states, we strive to equip our customers for success. Through our Sales, Rental, Parts, and Service departments, we offer cutting-edge equipment, world-class service, and an unsurpassed parts inventory. From job sites to warehouses, we provide our customers with all their construction, industrial, aerial, and material-handling needs, helping them to minimize downtime and maximize productivity. As an employer of over 850, we are keen on building a team that is safe, productive, honest, dependable, and responsible. If you want to build a career with a company where you are valued and well-trained, join us at Hugg & Hall.

Hugg & Hall Equipment Company is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including sexual orientation and gender identity), age, protected veteran or disabled status, or genetic information. We place Safety First.

(Initial hire requires passing of pre-employment background check, physical abilities test, drug test and driving record)