RESIDENT FIELD SERVICE TECH

Hugg & Hall; Russellville (AR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Quarterly bonuses

Insurance (Medical, Dental, Vision, &

Life Insurance

Generous PTO

Paid Holidays

401k with company match

Factory Training

Overtime after 8 hours per day

Job summary

Hugg & Hall Equipment Company is seeking a Resident Service Mechanic to service and repair industrial and construction equipment in the field. You will troubleshoot at customer locations, communicate progress with sales and management, and work with minimal supervision to minimize downtime while maintaining safety.

The position emphasizes mechanical aptitude, dependability, and the ability to read schematics.

Qualifications

• Minimum 1 year of mechanical training or related experience.
• Possessing or ability to obtain a complete line of tools including specialized tools for customer sites.
• Minimum 21 years of age and clean driving record.
• High school diploma or equivalent.

Responsibilities

• Troubleshoot and repair equipment at customer locations to return units to operation and safety standards.
• Communicate downtime and job progress with Sales, Coordinators, Managers, and Customers.
• Operate safely and efficiently with minimal supervision to reduce equipment downtime.
• Maintain safety standards on-site and when operating company vehicles.

Skills

Mechanical knowledge

Customer service skills

Communication skills

Reading schematics

Independent work

Education

High school diploma or equivalent

Tools

Tools required for job

Job description

Hugg & Hall Equipment Company is looking for someone with mechanical knowledge and customer service skills to join our team as a Resident Service Mechanic in the field. We are a full-service equipment company specializing in industrial and construction equipment since 1956.

ABOUT THE POSITION

Resident Service Mechanics function as part of the Service Team and are responsible for the care of various types of customer and company-owned equipment within a designated territory.

In this role ,you will:

• Troubleshoot and repair a variety of equipment at various customer locations to bring each unit back to operational and safety standards.
• Effectively communicate with all involved parties including Salespeople, Coordinators, Managers, and Customers about possible downtime and job progress updates.
• Operate in a safe, efficient manner with minimal supervision, to decrease equipment downtime, while also maintaining safe working standards both on-site and during the operation of company vehicles.

COMPENSATION/BENEFITS

• Competitive Compensation
• Quarterly Performance Bonuses
• Overtime after 8 hours per day
• Factory Training
• Insurance (Medical, Dental, Vision, and Life Insurances, plus several supplemental benefits)
• Generous PTO Plan
• Paid Holidays
• 401k with company match

REQUIREMENTS

• minimum 1 year of mechanical training/education, and/or experience in a related field
• possessing or ability to obtain a complete line of tools including specialized tools needed to complete the job at the customer site
• minimum 21 years of age
• clean driving record
• High school diploma or equivalent

SKILLS THAT WILL SET YOU UP FOR SUCCESS MAY INCLUDE:

• above average communication skills
• ability to read or be trained in reading schematics
• ability to accomplish duties with accuracy and timeliness
• ability to work independently with minimal supervision

PHYSICAL DEMANDS/ENVIRONMENTAL CONDITIONS

This position:

• will be working in operating facilities and outdoors, traveling to customer locations. The employee will encounter varying weather conditions and temperatures. The normal auto hazards will apply.
• will be frequently working on equipment with potential hazards where appropriate safety equipment and practices are required.
• must be able to lift 50 pounds. Occasionally may be required to lift items weighing up to 100 pounds. Must be able to push/pull up to 100 pounds.
• requires standing, walking, twisting, climbing, and crawling.
• requires bending, stooping, kneeling, or squatting handling/fingering on a daily basis.
• requires driving a van/truck to and from customer locations
• must be able to wear safety glasses and safety shoes.
• must be medically capable of performing all aspects of the job with the maximum amount of safety.

[This position is deemed a Safety Sensitive job for purposes of the Arkansas Medical Marijuana Amendment, the Oklahoma Medical Marijuana and Patient Protection Act and the Louisiana Therapeutic Marijuana Act.]

ABOUT US:

Hugg & Hall Equipment Company is a full-service equipment dealer headquartered in Little Rock, Arkansas, since 1956. With 17 locations across Arkansas, Oklahoma, and Louisiana and further servicing the surrounding states, we strive to equip our customers for success. Through our Sales, Rental, Parts, and Service departments, we offer cutting-edge equipment, world-class service, and an unsurpassed parts inventory. From job sites to warehouses, we provide our customers with all their construction, industrial, aerial, and material-handling needs, helping them to minimize downtime and maximize productivity. As an employer of over 850, we are keen on building a team that is safe, productive, honest, dependable, and responsible. If you want to build a career with a company where you are valued and well-trained, join us at Hugg & Hall.

Hugg & Hall Equipment Company is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including sexual orientation and gender identity), age, protected veteran or disabled status, or genetic information. We place Safety First.

(Initial hire requires passing of pre-employment background check, physical abilities test, drug test and driving record)