Resident Experience Specialist

Ebenezer; Town of River Falls (WI); On-site; USD 16,000 - 19,000; Part time

Job summary

The Sycamore of River Falls in River Falls, WI is a growing senior living community managed by Ebenezer. This casual role contributes to residents' physical, emotional, and social wellbeing by providing personal care and health-related services while supporting life enrichment and Dimensions programming.

You will assist with dining room and To-Go meal service, maintain a clean, safe environment, and engage residents in activities.

Qualifications

• less than 1 year
• If employed in state of MN and are under age 18 must be on the MN NAR registry

Responsibilities

• Assists residents with personal cares including bathing/showering, nail care, shaving, dressing, hearing aids/glasses, hair care, feeding, toileting, transfers (1–2) and use of mechanical lift.
• Provides health-related services as directed: assists with treatments per care plan under RN supervision (blood glucose monitoring), administers meds or assists under RN (insulin injections).
• Assists with life enrichment programs and activities: leads events, activity programs, wellness programming; documents; collaborates with leadership to improve programming.
• Encourages use of Dimensions program: attends trainings; collaborates to maximize CPT, My Way, ACP, GDS contributions; enhances Dimensions environment.
• Serves meals and maintains dining area: follows meal schedules, offers choices, accommodates dietary needs, uses safe sanitation techniques, assists with meal prep and tray delivery.
• Cleans resident and common areas: vacuum, mop, dust, sanitize, maintain cleaning schedule, report supplies, assist with light maintenance.

Job description

Job Overview

The Sycamore of River Falls is a growing, we are a full-service senior living community with 84 apartments including 68 blended independent and assisted living and 16 memory care apartments in a secured neighborhood on first floor. The property has four villa patio twin home units with two bedroom and three bedroom options for active, independent seniors. The apartment building consists of a variety of studios, one-bedroom, one-bedroom plus den, and two-bedroom units. The underground parking garage has 50 parking stalls, maintenance rooms, and residents’ storage area. Managed by Ebenezer. This newer care facility is Located in River Falls, WI
This is a casual role!
This position is responsible for providing personal care and designated health-related services to enhance and/or maintain the residents' physical, emotional, and social wellbeing. They assist with planning, implementing, and evaluating the life enrichment and Dimensions programming which provides for the optimization of resident physical, psychosocial, spiritual and cognitive well-being. They are responsible for dining room and To-Go meal service to residents as well as providing a clean, safe and pleasant environment for residents, staff and visitors.

Responsibilities

• Assists residents with personal cares including but not limited to: Bathing/showering Foot and fingernail care Shaving Dressing Assistance with use of hearing aids and/or glasses Hair care Feeding Toileting Escorts 1-2 person transfers and use of mechanical lift
• Provides health-related services as directed: Assists with treatments per individualized care plan under the direction of the Registered Nurse. (Includes blood glucose monitoring) Administers medication or assists with this under the direction of the Registered Nurse (includes insulin injections). Takes and records temperature, blood pressure, pulse and respiration under the direction of the Registered Nurse.
• Assists with life enrichment programs and activities: Leads social events, activity programs, and wellness programming. Documents as required. Offers suggestions and ideas to the Executive Director - Resident Experience and Operations to improve the programming. Assists with the planning and execution 1:1 and small group informal activities as directed by leadership or observed as needed by residents.
• Encourage and embrace use of Dimensions program: Attend Dimensions Trainings Utilize best practices of the Dimensions Program to ensure effective approach and interaction with persons living with dementia. Collaborates with team to maximize recommended contributions to resident care plan from current Cognitive Performance Tests (CPT), My Way, Advance Care Planning and Global Deterioration Scale (GDS). Ensure Dimensions environment is conducive to enhancing resident experience and encouraging engagement. Offers suggestions and innovative ideas to improve the Dimensions Community to the Executive Director - Resident Experience and Operations.
• Serves meals and ensures that the dining area is clean and inviting: Follows meal serving schedule and procedures. Offers resident meal choices and meets resident’s specific dietary needs and preferences. Uses proper safety and sanitation techniques. Follows dining room cleaning schedule and procedures. Follow proper procedures for dining room set-up. Welcomes residents and initiates conversation. Follows proper work flow to stay on task. Learns and becomes proficient with EMenu System and restaurant style service. Ensures all dishes (including flatware, drinkware, etc.) are washed, sanitized, and put away before end of shift. Accommodates resident requests such as requests for food substitution, change in seating, etc. Assists with meal prep. Delivers meal trays.
• Cleans resident and common areas of the community as assigned: Performs thorough cleaning of all assigned areas, including vacuums carpets, sweeps and mops hard floor surfaces, dusts and/or damp wipes surfaces, sanitizes bathrooms, cleans all glass windows/mirrors. Safely mixes chemicals according to instructions provided by the manufacturer Demonstrates precautionary work practices for the safety of others in the work areas, such as electric cords, wet floor signs, etc. Prioritizes tasks and completes them within allotted time. Assists in cleaning spills and accidents as needed. Follows cleaning schedule and instructions regarding specifications of resident’s individualized housekeeping needs. Submit work orders in TELS to ensure timely response to resident requests. Maintains housekeeping cart and storage area regularly. Safeguards others’ well-being by keeping chemicals and other hazardous materials locked when not in active use. Communicates supplies that need to be re-stocked. Assists with light maintenance tasks as needed.

Required Qualifications

• less than 1 year
• If employed in state of MN and are under age 18 must be on the MN NAR registry

Benefit Overview

Ebenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information:http://www.ebenezercares.org/employee-benefits

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status