Resident Experience & Property Support Coordinator

Mack & Associates, Ltd.; Arlington Heights (IL); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan

Paid time off

Job summary

A leading real estate firm in Arlington Heights seeks an Assistant Property Manager to enhance tenant services and manage resident engagement initiatives. The ideal candidate will have a background in hospitality or property management and exceptional communication skills. This position offers a competitive salary of $70,000–$85,000 with benefits including medical coverage, retirement plan, and paid time off.

Qualifications

• Background in hospitality, high-touch service, or property management ideal.
• Professional demeanor with a strong commitment to service quality and resident satisfaction.
• Proficiency in Microsoft Office Suite and ability to adapt to new software systems.

Responsibilities

• Coordinate resident move-ins and move-outs for smooth transitions.
• Support leasing activities by processing applications.
• Provide concierge-level service to tenants, greeting residents and guests.
• Oversee tenant relations by responding to inquiries and maintenance requests.
• Assist the Community Manager with daily operations and financial reporting.

Skills

Communication skills

Organizational skills

Time management

Customer service

Tools

Microsoft Office Suite

Job description

A leading real estate firm in Arlington Heights seeks an Assistant Property Manager to enhance tenant services and manage resident engagement initiatives. The ideal candidate will have a background in hospitality or property management and exceptional communication skills. This position offers a competitive salary of $70,000–$85,000 with benefits including medical coverage, retirement plan, and paid time off.