Resident Experience & Property Operations Coordinator

Vintage Realty Company; Lafayette (LA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Benefits package

Job summary

Vintage Realty Company in Lafayette, LA seeks a dedicated support professional to assist the Multi-Family Property Manager in the Lafayette area. The role focuses on maintaining accurate resident records, updating rents and deposits, and handling notices for late payments and evictions.

You will inspect models and vacant units, coordinate lease renewals monthly, and handle incoming calls, show prospects, and follow up to close. Strong computer skills and OneSite experience are preferred.

Qualifications

• Experience in multi-family.
• Excellent customer service and communication skills.
• Proficient with computers and Microsoft Office Suite.
• Ability to organize and manage multiple priorities.
• Customer satisfaction oriented.
• Excellent interpersonal and communication skills.

Responsibilities

• Income collection and maintenance of resident records; update rents, deposits, and application fees daily.
• Issue notices for late payments, evictions, NSF checks, etc.
• Complete daily deposits prior to bank closing.
• Inspect models, vacant units and common areas.
• Work with residents on lease renewals monthly.
• Answer phones, make appointments, greet prospects, show properties, close, and follow up.
• Assist with market surveys and competitive analysis.
• Process work orders from residents and enter into service request reports.
• Record move-in/move-out dates, availability and status; update data accordingly.
• Process final account statements, filing, and complete monthly training courses.

Skills

Customer service

Communication

Computers

Microsoft Office

Organization

Team player

Tools

OneSite software

Job description

Vintage Realty Company in Lafayette, LA seeks a dedicated support professional to assist the Multi-Family Property Manager in the Lafayette area. The role focuses on maintaining accurate resident records, updating rents and deposits, and handling notices for late payments and evictions.

You will inspect models and vacant units, coordinate lease renewals monthly, and handle incoming calls, show prospects, and follow up to close. Strong computer skills and OneSite experience are preferred.