Resident Experience & Property Operations Assistant

Socket.dev; Ridgefield (NJ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Life insurance

Paid sick time

Paid holidays

Job summary

JCMLiving is seeking an experienced Assistant Property Manager to join our management team at one of our apartment communities in New Jersey. This role is highly visible, administrative, and resident-facing, working closely with residents, vendors, and the property management team to ensure efficient operations and high levels of service.

Approximately 20% of the role involves leasing activities, with the majority focusing on resident relations, administrative operations, and overall property

Qualifications

• Previous property management experience is required.
• Strong administrative and organizational skills.
• Excellent verbal and written communication skills.
• Strong customer service and resident-relations skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong problem-solving and follow-through skills.

Responsibilities

• Serve as a professional and welcoming point of contact for residents, prospects, and visitors.
• Develop and maintain positive relationships with residents while providing exceptional customer service.
• Respond to resident questions, concerns, and requests in a timely and professional manner.
• Coordinate and follow up on service requests and other resident needs.
• Assist with rent collection and account-related communications.
• Help create a positive, well-maintained, and engaging community environment.
• Assist with planning and executing resident events and community initiatives.

Job description

JCMLiving is seeking an experienced Assistant Property Manager to join our management team at one of our apartment communities in New Jersey. This role is highly visible, administrative, and resident-facing, working closely with residents, vendors, and the property management team to ensure efficient operations and high levels of service.

Approximately 20% of the role involves leasing activities, with the majority focusing on resident relations, administrative operations, and overall property